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Patient Advocacy Manager
Patient Advocacy ManagerGondolaBio Service Co, Inc. • Palo Alto, CA, US
Patient Advocacy Manager

Patient Advocacy Manager

GondolaBio Service Co, Inc. • Palo Alto, CA, US
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Job Description

Job Description

Description : COMPANY BACKGROUND

GondolaBio is a clinical-stage biopharmaceutical company focused on developing next-generation therapeutics for genetic diseases. Originally launched as BridgeBioX, a subsidiary of BridgeBio, GondolaBio secured $300M in private financing from external investors in 2024 and became an independent company within the BridgeBio ecosystem. The company aims to leverage cutting-edge biological research to create breakthrough medicines addressing high unmet needs across multiple therapeutic areas, including neurology, pulmonology, cardiology, nephrology, and endocrinology. Located on the Stanford Life Sciences campus, GondolaBio fosters a unique hybrid environment where top scientists from around the world collaborate with senior leadership and advisors, blending industry expertise with academic innovation.

To learn more, visit us at gondolabio.com

Who You Are

Putting patients first is a core value of GondolaBio, Inc. We are committed to engaging patients, families, caregivers, and community advocates throughout the drug development process to understand their challenges and priorities, adapting our efforts to meet their needs.

Reporting to the Director of Patient Advocacy, the Patient Advocacy Manager / Senior Manager will build and maintain productive, enduring relationships with patient advocacy organizations and community leaders while providing operational and project coordination support for GondolaBio's patient advocacy function.

This role will collaborate with internal and external stakeholders to develop and support educational programming that addresses patient, caregiver, and community needs while promoting innovation and access. The position involves implementing communication strategies to share GondolaBio-developed resources, program updates, and other relevant information with the patient community.

The successful candidate will work closely with the Director of Patient Advocacy across multiple GondolaBio development programs at various stages, ensuring patient voices remain central to our mission.

Requirements : Responsibilities

  • Champion a people-first mentality by amplifying the patient and caregiver voice across internal teams
  • Integrate patient stories, experiences, and unmet needs into company communications, activities, and materials
  • Build and nurture relationships with patient communities through activities of mutual interest
  • Develop and implement patient advocacy operations, communication platforms, and strategic activities in collaboration with development, operations, medical, legal, compliance, communications, and commercial teams
  • Partner with Patient Advocacy, Medical Affairs, Business Development, and Communications teams to streamline external messaging and coordinate communication plans
  • Plan and organize external meetings and events tailored to specific requirements, target audiences, and strategic objectives
  • Provide comprehensive meeting and logistics preparation, including agenda development and material coordination
  • Manage financial processes and reimbursement activities for external stakeholder engagements, including Advisory Board and Task Force meetings
  • Provide logistical and operational support for grant and sponsorship processes
  • Collaborate with internal departments and third parties to create, manage, and process statements of work, purchase orders, master service agreements, and other confidential departmental records
  • Handle highly confidential and sensitive business matters with discretion
  • Complete project administration responsibilities and additional assignments as directed

Education, Experience & Skills Requirements

  • Bachelor’s degree (or higher) in a relevant field is required (e.g., life sciences); a post-graduate degree in counseling, social work, genetic counseling, public health, nursing, pharmacy, or life sciences strongly valued
  • A minimum of 2-years in patient advocacy / advocacy relations, non-profit experience or a similar function is preferred
  • Demonstrated ability to build relationships with patient advocacy organizations, professional associations, individuals living with conditions and their families, and other stakeholders are required
  • Strong written, verbal, and presentation communication skills are required; the candidate should be flexible, personable, and easily collaborate with colleagues and advocates
  • A passion for helping the patient community
  • The ability to travel up to 10-15% is required
  • At GondolaBio, we strive to provide a market-competitive total rewards package, including base pay, an annual performance bonus, company equity, and generous health benefits. Below is the anticipated salary range for candidates for this role who will work in California. The final salary offered to a successful candidate will depend on several factors that may include but are not limited to the type and length of experience within the job, type, and length of experience within the industry, educational background, location of residence and performance during the interview process. GondolaBio is a multi-state employer, and this salary range may not reflect positions based in other states.

    The base pay range for this position is $140,000 to $ 180,000 per year. The actual compensation offered will be determined based on a number of job-related factors, including experience, skills, qualifications, and location. A bonus plan and equity will also be offered.

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