Auto service Writer Advisor Job at Midas MILLER in Riverhead

Benefits : 401(k)

Bonus based on performance

Competitive salary

Free uniforms

Health insurance

Paid time off

Training & development

Description of the Role :

Midas of Riverhead is seeking a talented and motivated individual to join our team as a Service Writer. As a Service Writer, you will be responsible for assisting customers with their automotive service needs, ensuring a seamless and exceptional service experience.

Responsibilities :

Interact with customers to understand their service requirements and provide appropriate recommendations.

Document customer concerns and vehicle information accurately.

Coordinate between customers and technicians to ensure efficient and timely service delivery.

Keep customers informed about the progress of their service and notify them of any additional repairs or costs.

Handle customer inquiries, concerns, and complaints in a professional and courteous manner.

Maintain a clean and organized work area.

Possible other various Tasks

Requirements :

Strong communication and customer service skills.

Ability to multitask and prioritize tasks in a fast-paced environment.

Detail-oriented and able to accurately document information.

Proficient in using computer systems and software.