Executive Assistant & Customer Service Specialist

Job Description

Job Description

Are you looking for YOUR great career opportunity to learn, grow and make a difference? Do you want to join a company where you, your ideas and efforts really matter? Where you will be encouraged to take the initiative, asked to achieve exceptional results, and rewarded well for those results?

An executive assistant helps in all aspects of the company from helping keep track of deadlines and meetings to client follow-ups. They are the primary point of contact for phone inquiries and will be proactively reaching out to active leads. The person in this role should enjoy interaction with others. They will be working with clients and vendors as well as helping connect different departments withing the company.

QUALIFICATIONS :

Strong computer and internet skills, including Microsoft Office suite

Strong verbal and written communication skills

Able to work well under pressure to output high volume, high quality work

Able to take initiative and work well as a team

Detail oriented and works efficiently

Can do positive attitude problem solver

CORE RESPONSIBILITIES :

Customer Relations - oversee project development and maintain continuous communication with clients through the process

Customer Relations - answer the phone and assist clients or take messages when needed

Utilize Corebridge and other software for job details, proofing and updating product status

Ensure projects are completed to Sequoia Signs & Graphics, Inc. standards and on-time.

Plan what work needs to be done for each job, as well as when and who is going to do it

Clearly and confidently explain projects in their entirety to all departments as needed, leaving them with a full understanding of the project

Quality Control - Make sure the work is being done to the SSG standard

Motivate the team members involved in the project

Handle changes to the project as and when necessary

Help organize Tom & Megan's schedule and workload

Generally pitch in where you are able!

POTENTIAL ADDITIONAL RESPONSIBILITIES :

Provide design, layouts and detailed proofs for customer approval

Provide scaled images and artwork for quoting, proofing and permitting proofs

Create Print / cut ready art files for production

Items that may also be asked of the position :

Assistance writing Sequoia Signs Blogs

Assistance writing Sequoia Signs Newsletter

Assistance writing Sequoia Signs promotional materials

Assistance writing Sequoia Signs social media

New client lead follow-up.

BENEFITS :

• Competitive pay
• Health insurance
• Paid vacation
• Growth potential
• Teamwork environment

We are a fast-growing, independent sign company focused on Multifamily Housing. Our industry is a great environment for a creative mind and someone with solid organizational skills.

Visit our website : www.sequoiasigns.com to see our work. If you have the key skillsets, we will train you to be successful in the sign industry. Join our team of dependable professionals in a respectful teamwork environment. Bring your great attitude.