Intake Coordinator

Job Description

Job Description

Intake Coordinator– Student Success Program

Location : Baltimore, MD

Type : Temporary

Are you energized by helping others achieve their educational goals? A dynamic student-focused program in Baltimore is seeking an Intake Coordinator to guide individuals on their journey toward earning a high school diploma. This role is ideal for someone who thrives on meaningful interactions, organization, and making a difference in the community.

What You’ll Do :

Act as the welcoming first point of contact for prospective students.

Respond to inquiries about the high school diploma program via phone, email, and in-person with professionalism and empathy.

Track and monitor all incoming questions, ensuring timely and accurate follow-up.

Coordinate and schedule intake interviews, orientation sessions, and assessment appointments.

Lead orientation sessions to introduce students to program expectations, resources, and support services.

Maintain detailed and confidential records of student interactions and progress.

Collaborate with program staff to ensure a seamless intake and onboarding experience.

What You Bring :

High school diploma or equivalent required; additional education is a plus.

Experience working with students or in an educational, nonprofit, or community setting preferred.

Excellent communication and interpersonal skills.

Strong attention to detail and organizational abilities.

Comfort with technology, including email, scheduling tools, and basic data entry.

A passion for supporting learners from diverse backgrounds.

Why Join?

Be part of a mission-driven team making a tangible impact in Baltimore.

Supportive, collaborative work environment.

If you are interested in learning more about this opportunity in Baltimore, MD, please apply today!

Pay Details : $19.00 to $20.00 per hour

Search managed by : Audrey Bevel

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.