Were looking for a proactive, detail-driven Travel Agent Specialist to design exceptional travel experiences for clients worldwide. This fully remote role suits someone who combines strong customer service with excellent planning skills and the ability to operate independently while maintaining high standards of accuracy and professionalism.
Why join us
Work remotely with a structured team that provides training, reliable tools, and clear pathways for professional growth. Use your travel knowledge and problem-solving skills to create seamless trips that delight clients.
Core responsibilities
- Engage with clients to capture travel objectives, preferences and budget constraints; translate those into clear, client-focused plans.
- Conduct thorough research on destinations, accommodations, transport, activities and entry / health requirements to produce safe, practical recommendations.
- Design and deliver polished, easy-to-follow itineraries and trip summaries.
- Manage and confirm bookings for flights, hotels, cruises, tours and car rentals; ensure documentation and records are accurate and up to date.
- Deliver timely, professional client support before, during and after travel handle changes and resolve issues calmly and efficiently.
- Monitor travel advisories, supplier policies and industry trends to keep client guidance current and compliant.
Qualifications
Excellent written and verbal communication; strong customer service focus.Superior organizational, research and attention-to-detail skills.Proven ability to troubleshoot and solve problems under time constraints.Comfortable working independently in a remote environment and managing multiple client cases.Experience in travel, hospitality, or customer support is preferred but not required.Familiarity with online travel booking platforms and digital collaboration tools is an asset.Proficiency in English (spoken and written) is required.What we provide
Flexible, fully remote work arrangement.Structured onboarding and ongoing professional training.Access to a broad network of travel suppliers and industry resources.Opportunities to specialize and advance within the team (e.g., family travel, luxury travel, cruises, group travel).If you are organized, client-oriented, and passionate about delivering outstanding travel experiences, wed love to receive your application.