Testing Center Manager

We're Hiring : Testing Center Manager!

We are  seeking an experienced  Testing Center Manager  to support a higher education institution in  Norfolk, VA . This is an exciting leadership role for a detail-oriented and organized professional who is passionate about exam security, student assessment, and process improvement.

Location : Norfolk, VA

Role : Testing Center Manager

Work Schedule :

Full-time

Monday – Friday, 8 : 00 AM – 5 : 00 PM.

Hours may vary depending on the exam schedule, including occasional early mornings or late afternoons

What You'll Do :

• Lead the development, implementation, and evaluation of Testing Center policies and procedures to align with institutional goals.
• Oversee exam scheduling, examinee registration, and roster management with a focus on accuracy and efficiency.
• Manage accommodations for students with approved exemptions, ensuring compliance with institutional guidelines.
• Monitor and track Testing Center-related expenses, including procurement of exams, invoicing, and budgeting support.
• Collect, analyze, and report data for program evaluation, continuous improvement, and accreditation purposes.
• Supervise, train, and manage a team of proctors to ensure smooth and effective test administration.
• Collaborate with IT to maintain and enhance testing technology for a seamless exam experience.
• Ensure compliance with accreditation standards, regulatory requirements, and best practices in exam security.
• Serve as a backup proctor when needed and support initiatives that enhance testing security and effectiveness.
• Conduct training sessions for faculty, staff, and students on Testing Center policies and best practices.
• Perform additional duties as assigned to support the institution’s mission.

What We're Looking For :

• Bachelor’s degree required; Master’s degree highly preferred in Education, Higher Education Administration, Educational Leadership, Business Administration, Psychology, Information Technology, or a related field.
• Minimum of  3 years of experience in a student testing environment  or similar setting.
• Proficiency in  Microsoft Outlook, Word, Excel, and Internet-based applications .
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and leadership skills to engage with faculty, staff, and students effectively.

Ready to make an impact? 🚀 Apply now and let's grow together!