Talent.com
Chat Support

Chat Support

Mirror Booth Co.Chicago, IL, US
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Job Description

Job Description

Join Our Team as a Chat Support Specialist!

Are you passionate about delivering exceptional customer service and love the idea of working in a creative, fast-paced environment? At Mirror Booth Company , we believe that taking pictures is more than just capturing moments—it’s about creating unforgettable experiences. We’re looking for a friendly and detail-oriented Chat Support Specialist to help us connect with our customers and ensure their events shine as brightly as their smiles!

What You’ll Be Doing

As a Chat Support Specialist, you’ll be the first point of contact for our customers, providing top-notch support and ensuring their needs are met. Your daily responsibilities will include :

  • Responding to customer inquiries through chat in a professional and timely manner.
  • Assisting customers with questions about our photo and video services.
  • Troubleshooting and resolving customer concerns to ensure a smooth experience.
  • Keeping accurate records of customer interactions and feedback.
  • Collaborating with our team to continuously improve our customer support processes.

What We’re Looking For

We’re searching for someone with a knack for communication and a passion for helping others. Here’s what you’ll need to succeed in this role :

  • Experience : At least 1 year of experience in a customer service or chat support role.
  • Skills :
  • Strong written communication skills with attention to detail.
  • Ability to multitask and stay organized in a fast-paced environment.
  • A customer-first mindset with a friendly and approachable attitude.
  • Tech-Savvy : Comfortable using chat platforms and learning new tools.
  • Why You’ll Love Working With Us

    While we don’t offer specific benefits, working at Mirror Booth Company means being part of a team that values creativity, connection, and innovation. We take pride in creating memorable experiences for our customers, and we bring that same energy to our workplace.

    Our Culture & Values

    At Mirror Booth Company, we’re all about making moments magical. Whether it’s a wedding, corporate event, or birthday party, we strive to deliver exceptional service with a personal touch. As part of our team, you’ll join a group of passionate individuals who value collaboration, creativity, and customer satisfaction.

    Ready to Make an Impact?

    If you’re excited about helping customers and being part of a company that’s redefining photo and video experiences, we’d love to hear from you! Apply today and let’s create something extraordinary together.

    By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

    Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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    Chat Support • Chicago, IL, US

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