Job Inside Sales Representative - Energy

Overview

The primary purpose of this position is to establish a trusted advisor relationship with customers through various engagement tools and resources.

Responsibilities

Essential Duties

• Contributes to a positive work environment and promotes the vision, mission and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
• Responsible for answering questions about the company, products, services and other topics.
• Nurture existing customer contacts and offer solutions to customers / prospect inquiries.
• Respond to sales inquiries, collaborate with outside sales representatives and sales operations.
• Build and manage strong customer relationships through customer interactions by optimizing opportunities through proactive communication.
• Engage with customers via phone, portal, email, text and chat to respond to requests, resolve issues, answer questions and follow up on job bid results.
• Determine the right course of action for customer requests / issues with a broad understanding of Blanchard product offerings.
• Search plan rooms Isqft, Dodge etc for new projects with generator ATS and switchgear.
• Work with outside vendors to provide complete customer solutions.
• Serve as a focal point for creating, collecting, organizing, and updating the CRM in order to support business development.
• Optimize our lead acquisition processes through appropriate channels to increase opportunities in the sales pipeline and, when appropriate, ensure customers are connected to the appropriate sales representative.
• Supports strategic outbound campaigns by helping targeted customers understand value of solution offerings.
• Other duties as assigned.

Qualifications

Requirements

Working Conditions