Rheumatology Area Business Leader – Miami

Rheumatology Area Business Leader – Miami

This is a field-based and remote opportunity supporting a sales team in an assigned geography.

The Area Business Leader (ABL) is an enterprise thinker responsible for directing a team of Territory Account Specialists in the delivery of tailored customer experiences based on account and Health Care Provider (HCP) needs and clinical dialogue that compels the customer to act on behalf of their patients to generate demand in the relevant area. Through regular face-to-face in-field interactions, the Area Business Leader mentors their team to work cross-functionally with Healthcare Providers, Key Accounts and Systems of Care (SoC) to identify shared priorities, deliver clinical value and provide Novartis resource messaging in a patient-centered approach thereby establishing Novartis as a preferred customer partner. The Area Business Leader instills a culture of high-performance and accountability that encourages and motivates their team to complete the brand strategy and tactics.

Key Responsibilities

• Recruit, develop, retain, mentor, and lead a diverse team of individuals to successfully deliver on strategic sales objectives and establish a cadence of accountability for the team, communicating, and supervising KPIs and engaging all levels of performance on the team.
• Models the way for all associates by encouraging a shared vision, communicating clear expectations, promoting an environment of accountability, enabling others to act, and optimizing or advancing processes by challenging the status quo.
• Monitor and mentor to ensure Territory Account Specialists are effective orchestrators of the total account call by coordinating the deployment resources to efficiently plan, communicate, and follow through to ensure customer needs are met with vitality.
• Develop, implement, and cultivate a customer-centric business plan in collaboration with both customer engagement and cross-functional partners to optimize customer experience and product demand.
• Serve as a member of the regional leadership team that is proactively contributing to the development of overall regional goals, business execution, team development and culture.
• Embed a hard-working, customer-centric culture where teams are engaged business owners that take effective results-oriented action. The Area Business Leader champions an environment where team members are encouraged to speak up, solve problems, collaborate, experiment, and fail forward.
• Possess in-depth knowledge in clinical, access and reimbursement, territory management, and appropriate use of omni-channel marketing tools to effectively develop and mentor members of the team during regular field contacts and one-on-one mentor sessions.
• Leverage analytics platforms to advise decisions and identify areas of risk and opportunity to ensure the Territory Account Specialists are deploying resources like strategic face-to-face meetings, omni-channel resources, total office calls and cross-functional partners.

Essential Requirements

Desirable Requirements

Leveling Guidelines

The position will be filled at a level commensurate with experience.

Driving

Driving is an essential function of this role. A fully valid and unrestricted driver’s license is required. Reasonable accommodations are available for qualified individuals with medical restrictions if an accommodation does not eliminate the essential function of driving.

COVID-19 Policy

Customer-facing roles may require vaccination or adherence to customers’ credentialing guidelines. Requests for accommodation will be considered as required by law.

Compensation Summary

Salary ranges depend on level and experience. Example ranges include :

Compensation includes performance-based incentives and, depending on level, eligibility for annual equity awards. Benefits include health, life and disability benefits, 401(k) with company contribution and match, vacation, personal days, holidays and other leaves.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility

The Novartis Group of Companies are committed to providing reasonable accommodation to individuals with disabilities. If you need accommodation for any part of the application process or to perform the essential functions of a position, please contact the relevant address or phone provided in the original posting.

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