Community Connect Program Director

Job Description

Job Description

Description :   The Community Connect Program Director will serve as the primary liaison between the Connect site and the host organization during the transition from Altera to Epic. This role is responsible for representing the Connect site’s needs, advocating on their behalf, and ensuring alignment with the host’s implementation approach.

Key responsibilities include :

Acting as the central point of contact for all communication between the Connect site and host during implementation.

Coordinating planning, design, testing, and go-live readiness activities specific to the Connect site.

Advocating for the Connect site’s operational and clinical priorities to ensure a smooth transition to Epic.

Partnering with host site leadership to navigate the unique challenges of extending Epic inpatient functionality for the first time.

Monitoring project progress, escalating risks, and supporting resolution of issues that impact the Connect site.

Guiding end-user engagement, training readiness, and adoption support within the Connect site.

This role requires strong knowledge of healthcare operations, EMR implementation experience, and proven ability to manage cross-organizational relationships in a complex environment.

Skill set :   The ideal candidate will bring Epic implementation experience, with knowledge of inpatient workflows and Community Connect. They must demonstrate strong communication and stakeholder management skills, with the ability to advocate for organizational needs across entities. Proven project management, problem-solving, and change management capabilities are required, along with experience supporting end-user adoption in complex healthcare environments.

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