Director of Operations - Food & Beverage

Job Description

Job Description

Job Listing : Director of Operations

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location : We are seeking an experienced Director of Operations for T-Mobile Park , home of the Seattle Mariners.

Since the Inaugural Game on July 15, 1999, T-Mobile Park has gained a reputation locally, regionally and nationally as a terrific setting for baseball and a great place for baseball fans. Sweeping views of Seattle's downtown skyline, breathtaking sunsets over Puget Sound, combined with excellent views of game action from all angles give fans at T-Mobile Park an experience unequalled in Major League Baseball.

Job Overview :

The Director of Operations serves as a strategic partner and to the Assistant General Manager and General Manager and is a visible, influential member of the unit-level Leadership Team. The Director of Operations oversees and works closely with department heads in premium services, culinary, concessions, and warehouse. The Director of Operations leads efforts to develop and deliver high-quality food and beverage experiences for both game days and special events. They play a key role in hiring, training, and mentoring staff-particularly within a union environment-and are responsible for maintaining positive employee relations and fostering an exceptional workplace culture. This individual collaborates cross-functionally, plans operations against forecasted business volumes, and implements strategies that drive guest satisfaction, maximize revenue, and control costs, all while ensuring compliance with company policies and union guidelines.

Essential Responsibilities :

• Provide strategic oversight and hands-on leadership of all food and beverage operations, including premium services, culinary, warehouse, and concessions.
• Lead operations planning and execution based on forecasted attendance and event specifics, ensuring operational excellence and guest satisfaction.
• Ensure adherence to health, safety, and sanitation regulations in all operational areas.
• Develop, implement, and monitor business strategies to drive and maximize revenue from food, beverage, and merchandise sales.

Qualifications / Skills :

Other Requirements :

Why Join Sodexo Live!?

At Sodexo Live!, we're proud to be experience makers, creating unforgettable moments for people across a wide range of industries and events. We bring that same commitment to our team members by offering a comprehensive benefits package that begins on day one, additional benefits include :

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

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