Senior Manager-Inbound

Senior Manager, Operations

You would be a great fit for a Senior Manager role at Saks Global Fulfillment Centers if you enjoy working in a fast-paced dynamic warehouse environment. As a Senior Manager, Operations for our fulfillment center you will be hands-on in a start-up environment and will build and maintain relationships with hourly associates, managers, carrier partners, vendors, other Fulfillment Center teams and various departments in the company. This individual will be someone who likes dealing with ambiguity, change, and enjoys getting into the details to drive improvements every

This position will report into the Director of Operations at our East Coast Distribution Center in Pittston, PA.

• Build strong teams while improving procedures, metrics and processes
• Lead and supervise a team of Operation Managers and Supervisors
• Develop and administer operational procedures for perfectly executing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy
• Develop and maintain a safe work environment
• Responsible for achieving all operational goals
• Drive strategic planning and forecasting
• Leverage the Operations Managers and Supervisors by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area
• Mentor, train and develop Operation Managers for career progression and learning
• Ability to develop and share best practices across the shifts and network
• Create a positive team dynamic that encourages all employees in the Fulfillment Center to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience
• Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within the Fulfillment Center
• Utilize the site Warehouse Management System (WMS) to optimize perfect order fulfillment and provide operational insights to improve WMS effectiveness
• Leverage reports and analytics to make recommendations in line with business strategy and goals
• Monitor and manage inventory levels including aging inventory, non-retail merchandise and consolidation / re-distro activities
• Coach, hire and retain a team of Managers and associates within each building