DEPARTMENT SUPPORT SPECIALIST I

PR : $25.00 / hr

Glider Assessment # is 17938 and will be required for all submittals. Please remember to "push to MSP" once the candidate is done and you have reviewed / submitted them in Beeline.

Able to work 8a-5p, local to the Houston-Kinder Morgan office. Hybrid work with requirement to be in office 1x per week- Wednesdays. Should have home office space, with limited distractions, and equipment (monitors, keyboard, headphones, mouse). Looking for adaptable, positive, self-starter with attention to detail and strong time management / prioritization skills, as the role involves working independently. Background in customer service is crucial, along with basic Microsoft / Excel, and strong written / verbal commination and issue resolution skills. Experience with order to cash systems, Salesforce, and the energy market would be advantageous. No minimum years of experience or degree required; experience is preferred. This is a customer service role which primarily works on cases in Salesforce related to billing and other operational issues. Will primarily act as an intermediary between the customer, the company / internal stakeholders, and potentially the utility. They handle cases escalated from tier one.

EEO :

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority / Gender / Disability / Religion / LGBTQI / Age / Veterans."