Program Manager

Program Manager I

The Program Manager I supervises all efforts to fulfill the goals and objectives of the Program, designing plans and operations according to contract and budget guidelines. This includes overseeing resources and coordinating the efforts of community partners, and conducting ongoing outreach to serve participants and leverage VOALA and community assets.

Duties and Responsibilities

• Intake, assessments, service planning, service delivery, and goal attainment
• Training, supervision, and problem-solving for difficult cases
• Meeting grant objectives, adhering to grant guidelines
• Provides information to Division Director highlighting progress to reaching set goals
• Provides quality service to clients with rental issues.
• Monitor program compliance to VOALA policies and required procedures; maintains documentation of all program services delivered to participants.
• Measures and assess impact of services, supports, and participates in key elements to the program's success
• Effectively communicates project expectations to team members
• Coordinate outreach and collaboration efforts with community partners and landlords
• Other Duties as directed to accomplish program goals

Essential Duties

Qualifications

Requirements

Education

Experience

Preferred Qualifications

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.