Lead Service Technician-HVAC and Propane

Please make an application promptly if you are a good match for this role due to high levels of interest.

• Key Responsibilities :
• Team Management :
• Lead, coach, and develop a team of HVAC technicians, installers, and support staff across the location.
• Project Estimating :
• Conduct site visits and prepare accurate, competitive estimates for HVAC installations, replacements, and service work.
• Operational Oversight :
• Ensure timely and high-quality completion of service calls, installs, and preventative maintenance work.
• Customer Engagement :
• Serve as the primary point of contact for both technicians and customers to resolve issues and ensure high customer satisfaction.
• Profitability & Efficiency :
• Manage labor, material, and overhead costs to ensure the division meets or exceeds financial targets.
• Compliance :
• Ensure all operations comply with local, state, and federal regulations, as well as Roberts Energy’s safety and quality standards.
• Scheduling & Dispatching :
• Oversee scheduling of daily operations and optimize workforce utilization.
• Vendor Management :
• Work with suppliers and subcontractors to ensure timely delivery of parts and services.
• Reporting :
• Review regular performance reports with senior leadership, including revenue, job completion metrics, and profitability.
• Qualifications :
• 5+ years of experience in HVAC service and installation
• Proven ability to manage teams, meet deadlines, and drive profitability
• Strong estimating and job costing skills
• Excellent communication and customer service skills
• Knowledge of HVAC systems, local codes, and best practices
• Experience with HVAC service software and project management tools
• Valid driver’s license and ability to travel within district as needed
• VT licensed propane piping and service technician
• EPA Universal certification
• Benefits :
• Competitive salary and performance-based bonus
• Company vehicle or vehicle allowance
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Ongoing professional development opportunities

Job Type : Full-time

Pay : $35.00 - $40.00 per hour

Benefits :

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location : In person