Quality Assurance Support

Job Description

Job Description

Make a Difference in YOUR Career!

Our vision is both simple and ambitious : to put our drinks on every table.

We are the world’s largest bottler for retailers and A-brands.  Our products are distributed worldwide from our production sites in Europe and North America.  Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game.  We are solutions-based.  We are innovative.  We seek out new challenges and conquer them.  This is our company ethos, but it’s our people’s too :   Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think : how would  YOU  put our drinks on every table?

Essential Job Functions of QA Support Tech :

• Adhere to all health and safety policies / procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas (including but not limited to hairnets / beard nets, safety glasses, hearing protection, hard toe and slip / oil resistant shoes, appropriate safety gloves, and seatbelts while operating forklifts).
• Responsible to adhere to food quality and food safety as per the standard(s) provided by corporate, customer, and / or governing bodies (ex. SQF).
• Ensure all products being run conform to the customer product specifications as outlined in SAP system, and conduct analysis on raw deliveries, finished batches and treated water.
• Conduct chemical and physical analysis on raw and intermediate processing materials including packaging materials and determine status of materials as acceptable or unacceptable.
• Evaluate finished products against current standards by performing audits to monitor all aspects of finished product and packaging integrity.
• Investigate all out of specification conditions and make recommendations for corrective action and document.
• Enter data into and confirm batches in SAP.
• Check process control parameters to assure proper equipment application and operation is being maintained by performing secure seal, closure torque and seaming checks.
• Effectively perform BBSO audits and provides feedback to the employee observed.
• Can send professional emails as required to provide effective communication to all levels of the organization.
• Understands how to generate a Process Order (COR1) and print batch sheet in emergency situations with Manager approval.
• Able to train coworkers up to the Tier II skill level and actively participates in the training of new techs and uses SOPs and training matrix to track progress.
• Knowledgeable of department KPIs and can clearly communicate continuous improvement opportunities in all QA processes.
• Performs Root Cause Analysis and Reporting.
• Stop any production which may be questionable in terms of Food Safety and immediately alert a member of the management team.
• Maintain accurate, legible records of all tests and retests performed. Complete all other required reports (work orders, action reports, etc.) in a timely manner.
• Perform analytical tests required to qualify ingredient batches for production.
• Perform production line checks at specified intervals.
• Ensure accurate test results by maintaining proper operation and calibration of laboratory equipment.
• Maintain laboratory cleanliness at all times.
• Report all out of specification results to designated leadership.
• Complete special projects and other reasonable duties as assigned by leadership.
• Has demonstrated Tier II skills have been sustained at an acceptable level with limited supervision.

Required Skills :

Competencies :

Education and Experience :

Working Conditions :

Travel Requirements :

Physical Requirements :

R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%)

Physical Demand

Stand or Sit

Stoop, kneel, crouch, or crawl

Lifting up to 50 lbs. (minimum 5 lbs)

Carry weight, lift

Walking

Driving

Climb (stairs / ladders) or balance

Other Duties :

A Career with Refresco

Refresco offers a competitive salary and comprehensive benefits, which include :

Join Refresco TODAY and enjoy a rewarding CAREER!

Equal Opportunity Employer

Refresco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to

race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender

expression, Veteran status, or any other classification protected by federal, state, or local law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.