Customer Service Representative
If you...
Love working with people and making them happy
Have a warm, engaging and positive personality
Are a friendly and professional communicator with first rate telephone and computer skills
Always go above and beyond in service and teamwork
Are organized and detailed in your follow through with the ability to handle and prioritize a number of tasks at one time
Have basic accounting skills
Can get to and from work on your own
And would enjoy...
Providing top-notch customer service
Managing reservations, cancellations, and helping guests with any issues and complaints
Making sure rooms are ready for check in
Being the go to person for any questions guests may have about programs, transportation, or restaurant advice
Keeping up to date with room prices, special offers, and upcoming programs so you can help guests with accurate information and suggestions
Performing office tasks like answering phones and emails and keeping things organized
Showing off your super cleaning skills by keeping our reception area tidy and welcoming
Assisting in the evacuation process in the event of a fire
Giving tours of our Retreat Center
Receptionist • Honesdale, PA, US