Appointment Setter Telemarketer

Factory Direct Renovations Group

number one growing Home Improvement Company is seeking Appointment Setters in our Broward County, Florida market. Customer service experience is a must, as you will be interacting with clients on the phones discussing our products and securing sales leads and appointments for our team. FAST growing home improvement company with lots of opportunities to grow.

Responsibilities :

Deliver scripted pitch to the homeowners

Adjust scripted pitch to meet needs of specific homeowners

Handle homeowner's questions and objections

Obtain homeowners information including names and addresses phone numbers etc.

Receive appointments over the telephone

Input appointment details into the computer system

Input homeowners' information and important details of conversation

Confirm appointments placed with canvassers or sales representative

Issue appointments for reps to meet prospective homeowners

Quality control phone calls

Answer telephone calls from potential homeowners who are responding to advertisements

Contact homeowners to follow up on initial interaction

Update lead information and maintaining reports

Set appointments and schedule leads for our Outside Sales Reps

Handle customer inquiries both telephonically and by email

Research required information using available resources

Provide customers with product and service information

Update existing customer information

Follow up customer calls where necessary

Document all call information according to standard operating procedures

Complete call logs

Computers, CRM skills and excellent customer service skills is a MUST, Quick Learning and

Follow-up skills are important.

Education and Experience :

Knowledge of sales and marketing principles and strategies

Relevant work experience in telemarketing, sales, marketing, or promotions

Product knowledge Training provided

Proficiency in relevant computer applications

Key Competencies :

Communication skills Information gathering & management

Persuasiveness Adaptability

Initiative Tenacious; Resilient Stress tolerance

High energy level Self-Motivation

Industry best training

Ongoing Support

Advancement Opportunities

The average appointment setter can make between $480.00 to $700.00+ weekly with hourly and commission. Days : Monday- Friday- and able to work two Saturday per month-required (day or afternoon hours available)