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Medical Front Desk Receptionist

Medical Front Desk Receptionist

Align ENT + AllergyGreenwich, CT, US
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Greenwich Ear Nose & Throat is currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.

Greenwich Ear Nose & Throat is a leading ENT and Allergy practice that is committed to delivering high-quality care to our patients. Our team of dedicated medical professionals focuses on providing personalized treatment plans and compassionate care to improve the health and well-being of our patients.

Responsibilities

  • Greet patients and visitors with a warm and welcoming demeanor.
  • Check-in patients, verify their information, and update electronic medical records accurately.
  • Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
  • Schedule and confirm patient appointments, ensuring efficient time management.
  • Assist patients in completing necessary forms and understanding office policies.
  • Collect patient co-pays, process payments accurately, and maintain proper documentation.
  • Maintain the cleanliness and organization of the reception area.
  • Coordinate with medical staff to optimize patient flow and use of resources.
  • Insurance Eligibility

Requirements

  • High school diploma or equivalent.
  • Previous experience as a receptionist or in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Proficiency in using computer systems and basic office software.
  • Ability to handle a fast-paced environment and multiple tasks simultaneously.
  • Empathy, compassion, and professionalism in dealing with patients and their families.
  • Ability to work well as part of a team.
  • Reliability and punctuality in attendance.
  • Rotating between all three locations is required (2 Greenwich locations & 1 Stamford location)
  • Benefits

    Benefits :

  • 401(k) after a year of service
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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    Medical Front Desk Receptionist • Greenwich, CT, US

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