Public Safety Dispatcher II (LATERAL) •$15,000 Hiring Incentives •

Public Safety Dispatcher II

The City of Napa Police Department is dedicated to providing unparalleled service to its diverse, local community. A career with our department offers many rewards : competitive salaries and excellent benefits; chances to create positive impacts on people in your community; an amazing variety of work and challenges; and a satisfying public service career. Our Communications Dispatch Center is the primary public safety answer point for all 911 emergency calls to the Napa Police Department, Napa County Sheriff's Department, American Canyon Police Department, Napa Fire Department, American Canyon Fire Department and AMR Ambulance Services. We also transfer calls to CalFire, St. Helena Police Department and Calistoga Police Department.

In this role, you are a critical link between citizens and the emergency response personnel. Although many people are passionate about this exciting and fast-paced career, few have had the opportunity to observe the operations of a busy Communications Center. Lateral Applicants : Public Safety Dispatcher II classification. Applicants with public safety dispatching experience comprised of law enforcement or fire service dispatch responsibilities are strongly encouraged to apply! Possession of a P.O.S.T. Dispatch Training Certificate is preferred.

In addition to meeting the qualifications listed below, as a Public Safety Dispatcher II you will have shown success in demonstrating :

• Adaptability
• Stress Tolerance
• Interpersonal Communications
• Contributing to Team Success
• Engagement Readiness
• Applied Learning
• Attention to Detail
• Decision Making
• Planning and Organizing

This recruitment and examination is being conducted to fill multiple vacancies and may be used to fill future full-time vacancies as they occur during the active status of the employment list.

Mission Statement

Rooted in public service, our mission is to grow a vibrant, sustainable community for all who live in, work in, and visit the City of Napa, through thoughtful leadership and dedication to excellence.

Core Values

The City of Napa utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, an eligible list may be exclusively used for that current vacant position. Other recruitments and eligible lists may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

Candidates who have participated in a testing process for a recruitment are not eligible to re-take the same test within six (6) months.

What happens next?

Candidates referred to the Police Department for a selection interview are required to sign authorization and release forms authorizing thorough background and reference checks. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy.

Candidates for the position of Public Safety Dispatcher II are required to pass a background investigation in accordance with applicable law, regulation and / or policy. During the background investigation candidates are required to complete and submit a California Personal History Statement (POST Form 2-255 Rev. 01 / 2024). The information that you provide in the Personal History Statement will be used in the background investigation to assist in determining your suitability for the position of Public Safety Dispatcher II. Additionally, for the position of Public Safety Dispatcher II, a polygraph, pre-placement psychological exam and medical examination is required prior to employment.

If you need assistance with the recruitment and selection process in Spanish, contact us at 707-257-9505. These requests will be assessed on a case-by-case basis.

The City of Napa Human Resources Department will make reasonable efforts in the examination process to accommodate qualified disabled applicants. Individuals with disabilities who would like to request an accommodation in the testing process must inform the HR Department in writing by the final filing date.

The City of Napa is an Equal Opportunity Employer, and we believe that a diverse, equitable and inclusive workplace will maximize our talents to benefit the residents we serve.