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Customer Service Representative

Customer Service Representative

Archer Insurance AgencyFarragut, TN, US
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Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

About Us :

At the Archer Insurance Agency, we pride ourselves on providing exceptional insurance solutions with a personalized touch. Our team is committed to protecting what matters most to our clients from personal and commercial insurance to life and health products. Were growing and looking for a motivated and licensed insurance professional to join our team.

Position Overview :

We are seeking a Licensed Insurance Customer Service Representative who will play a vital role in serving existing clients and driving new business. This position involves a mix of account management, client retention, and sales, making it ideal for a detail-oriented individual who enjoys building relationships and helping people.

Key Responsibilities :

  • Provide outstanding customer service to clients by responding to inquiries, processing policy changes, and resolving issues.
  • Educate clients on coverage options and identify opportunities to cross-sell and up-sell policies.
  • Generate new business through referrals, leads, and outbound follow-up.
  • Maintain accurate records of client interactions and transactions.
  • Ensure compliance with state insurance regulations and company policies.

    • Requirements :

  • Active Property / Casualty insurance license (Life / Health license a plus)
  • Minimum 2 years of experience in insurance customer service and / or sales
  • Strong communication and interpersonal skills
  • Proficient in insurance management software and Microsoft Office
  • Detail-oriented, organized, and self-motivated

    • What We Offer :

  • Competitive base salary plus commission / bonus opportunities
  • Paid time off and holidays
  • Continuing education and licensing support
  • A supportive, team-oriented work environment

    • Location : 161 W End Ave, Farragut, TN 37934 or 217 Prince St, Sevierville, TN 37862

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    Customer Service Representative • Farragut, TN, US

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