Sr Director, Product Design

Company & Culture

Welldoc is at the forefront of digital health, driven by a mission to empower better cardiometabolic health through AI-powered, personalized digital technology. We aim to be the leading advanced AI digital technology partner across the healthcare industry. Our team is united by values of collaborative innovation, accountability to excellence, customer focus, efficiency, and integrity, quality, and safety.

Welldoc offers a collaborative and innovative environment where your contributions directly impact our mission. We have been recognized as a Great Place to Work for the past four years and named to Modern Healthcare’s Best Places to Work 2025. We are an industry thought leader featured at SXSW and in the Wall Street Journal and Economist. East Coast candidates are preferred with the ability to travel onsite to Columbia, MD as needed.

Job Purpose

We are seeking an experienced Director of Product Design with a strong background in digital health applications to lead the design vision and strategy for our healthcare-focused product portfolio. This role will oversee the creation of intuitive, accessible, and trustworthy user experiences for mobile apps (iOS and Android), web platforms, and emerging digital health interfaces. The ideal candidate is a visionary design leader with deep expertise in designing HIPAA-compliant, patient-centered digital health solutions that balance clinical accuracy, regulatory requirements, and exceptional user engagement. You will lead a talented design team and collaborate cross-functionally to deliver impactful products that improve health outcomes and user trust.

Responsibilities

• Design Strategy & Vision

Define and drive the design vision for digital health products, ensuring alignment with the company’s mission to improve patient care, provider workflows, and health outcomes.

Lead and mentor a multidisciplinary design team, including UX / UI designers, researchers, and interaction designers, fostering a culture of empathy, innovation, and collaboration.

Oversee the design process for digital health apps, from user research and persona development to wireframing, prototyping, and high-fidelity UI design.

Conduct user research with patients, clinicians, and caregivers to understand unique needs, pain points, and health literacy challenges.

Partner with product managers, engineers, clinical advisors, and compliance teams to align design with technical feasibility, regulatory requirements, and business goals.

Stay ahead of digital health trends, such as AI-driven diagnostics, remote patient monitoring, wearables, or voice-based health interfaces.

Manage design budgets, project timelines, and resources to deliver high-quality designs on schedule.

Required Skills & Experience

Welldoc operates in ISO 13485 and MDSAP regulated and HITRUST and SOC 2 Type II compliant environments. Therefore, it is expected that all employees will have either prior experience working in those environments or will be trained to understand the requirements needed to work and support those requirements and culture as they relate to individual roles and responsibilities.

Required Education

Compensation & Benefits

Welldoc offers a competitive compensation package which, in addition to salary, includes generous PTO, medical insurance, dental insurance, vision care, life and disability insurance, retirement benefits, and the opportunity to participate in health savings accounts and / or dependent care accounts. The anticipated salary range for this position is between $150,000 and $200,000 / year, with most candidates expected to fall around the midpoint. Exceptional candidates may exceed the range if education and experience warrant.

Upon receipt of a conditional offer of employment, you may be required to complete and clear a multi-panel drug screening process in accordance with requirements set by certain of the Company’s customers. This screening will be administered in compliance with applicable laws.

Welldoc is an equal opportunity employer and prohibits discrimination and harassment of any kind. We offer an inclusive workplace and will not tolerate discrimination against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity / expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status or parental status.

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