Service Concierge

Join Our Award-Winning Service Team

Come & join our team. We have proudly earned the highest customer ratings of any independent repair shop in South Florida and this only made possible by the people who work with us!

Do you thrive on hospitality, urgency, and taking care of people? We're growing our dream company and looking for team members who share our customer-first mindset. Whether you're an industry veteran looking for a role with less daily pressure or someone eager to grow into a Service Advisor position, this opportunity offers the best of both worlds a chance to serve customers, support advisors, and be part of a high-performing team.

Here are a few of the favorite things our current team members love the most about working with us :

• Top Pay Plan that blends stability with performance bonuses
• Amazing Company Culture
• Very Busy Shop serving 4,000+ European Cars / Year
• No Weekend Hours
• 100% Company Paid Health Insurance
• Paid Vacation
• Paid Holidays
• Paid Ongoing Personal & Professional Development Training
• M-F 8AM to 5PM Work Schedule
• Recognized by Ratchet+Wrench Magazine as Best Workplaces Award

Essential Duties & Responsibilities

The Service Concierge is the first smile of our customer's journey and the steady bridge between guests and our team. This role blends hospitality, urgency, and sales performance : you'll handle calls, texts, and check-ins with urgency, convert conversations into appointments, and support advisors with warranty claims and declined service follow-ups. It's designed for someone who wants to grow into a Service Advisor role or an experienced industry professional who wants to stay connected to customers without the full pressure of an SA desk.

What We Are Looking For?

Compensation & Perks

Annual Compensation Range : $65,000-$80,000+ (with benefits)