E-911 Communication Officer Job at Macon-Bibb County Government in Macon

Overview

The E-911 Communication Officer is responsible for receiving, processing, dispatching, and disbursing of emergency and non-emergency information, as pertains to the E-911 Communications Center.

Responsibilities

• Operates emergency E-911 telecommunications equipment, receives requests for emergency services, and properly records and transfers the request to the appropriate department or dispatch position.
• Operates radio equipment to dispatch law enforcement, fire, or other personnel and equipment to handle emergencies and other services in the field.
• Maintains contact with and coordinates the movement of field emergency response units, maintaining the status of each.
• Maintains regular contact with police officers in the field to verify their location and ensure that adequate backup is available to respond to emergency calls.
• Transfers medical calls to ambulance service and verifies if medical emergencies are of a life-threatening nature.
• Monitors Emergency Management Agency (EMA) radio traffic.
• Monitors weather computer system and coordinates the receipt and dissemination of all weather statements.
• Performs specific duties at the fire consoles i.e. updating fire data, verifying premise information.
• Operates Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) terminals verifying warrants, running criminal histories, and tags.
• Operates GCIC / NCIC terminals to provide information requested and required by units in the field.
• Works with the general public in dealing with emergency and non-emergency situations, providing necessary information or redirecting calls.
• Operates communications support equipment as required.

Qualifications

Notes

If you have any problems submitting your applications, please contact the NeoGov Applicant Support Hotline Toll Free at 855-524-5627, 9 : 00 a.m. to 8 : 00 p.m. (ET).

AN EQUAL OPPORTUNITY / AFFIRMATIVE ACTION EMPLOYER

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