Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY :

With 10 years in the insurance industry five as a team member and five as an agent Ive built an office rooted in teamwork, growth, and community involvement. Our current team includes three full-time and two part-time team members, and we take pride in creating an environment where everyone feels valued and supported. We offer a Simple IRA, monthly team lunches, birthday celebrations, and regular team-building activities to stay connected and celebrate wins together.

I graduated from the University of Georgia with a degree in Risk Management and Insurance, and Im deeply involved in the community, serving as President of the Fort Valley Kiwanis, past President of the Byron Rotary, and on multiple local boards supporting education and tourism. Giving back is an important part of who we are and every member of our team contributes to that mission.

Were looking for team players who are coachable and eager to learn people who want to grow alongside a collaborative, driven group. What truly makes our agency special is the supportive, goal-oriented culture weve created. Everyone works together to achieve success while making a meaningful difference in our community. If youre ready to grow, contribute, and be part of something bigger, this could be the perfect place for you.

ROLE DESCRIPTION :

Joining Paul Capista - State Farm Agent as a Customer Relations Representative - State Farm Agent Team Member means becoming an essential part of a growing and customer-focused insurance agency. Your initiative, people skills, and ability to connect with customers will help strengthen our presence in the community. This position is ideal for someone who enjoys uncovering customer needs, presenting thoughtful insurance solutions, and working toward clear sales objectives.

This opportunity allows you to pair strong communication with a results-driven approach while building meaningful relationships with customers. Youll expand your professional skills while supporting the agencys long-term success. Were looking for motivated individuals who are ready to contribute and grow within our agency.

RESPONSIBILITIES :

• Seek out and develop new business through lead generation and referrals.
• Explain insurance options in a clear and supportive way, recommending coverage that fits customer needs.
• Build lasting customer relationships with consistent outreach and personalized service.
• Keep records accurate and up to date while managing policy adjustments.

QUALIFICATIONS :

• Strong interpersonal and communication skills.
• Previous experience in sales or customer service is helpful.
• Driven by goals and energized by achieving measurable success.
• Able to stay organized and handle multiple responsibilities effectively.