Data Integrity Advocate

A company is looking for a Data Integrity Advocate I.

Key Responsibilities

Initiate outbound calls to contracted network providers to maintain the integrity of demographic records

Manage multiple providers and locations within a single call, processing extensive data points accurately

Document interactions and ensure compliance with HIPAA regulations while adapting to various campaign types

Required Qualifications

High School Diploma or GED as a minimum educational requirement

At least 2 years of experience in a call center environment, with a focus on healthcare or medical insurance

Comprehensive knowledge of medical and claim terminology, with an understanding of healthcare industry processes preferred

Possession of any required licensures or professional certifications as applicable

Proficiency in utilizing relevant software and tools, including outbound dialers and Microsoft Excel