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Associate, People Operations

Associate, People Operations

BravenNew York, NY, US
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Associate, People Operations

Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.

We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students followed by support that lasts through graduation.

Together, our ambition is to help rebuild the middle class and revitalize the American Dream.

In order to achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring an Associate, People Operations to support the execution of core People Operations functions, with a primary focus on our non-exempt, part-time, and temporary staff who directly support Braven's Leadership & Career Accelerator course (the Accelerator). The Associate will play a critical role in ensuring accurate and timely payroll processing, maintaining data integrity across our people systems, supporting onboarding and offboarding processes, and responding to routine requests from People Operations.

The Associate will independently manage routine operational tasks and processes, make recommendations to improve efficiency, and escalate exceptions or compliance risks as appropriate. The role regularly collaborates with internal stakeholders and our PEO / HRIS provider (ex. TriNet) while following established policies and guidance.

This role is part of the People & Culture team and reports to the Director, People Operations.

What You'll Do

People Systems, Data & Operations 40%

  • Execute onboarding and offboarding processes for non-exempt and temporary staff (interns, graders, substitute leadership coaches, coaching partners) :
  • Onboarding : preboarding communications, preparation of offer letters, background checks, I-9 verifications in E-Verify, and collaboration with IT on equipment provisioning.
  • Offboarding : Process terminations and collaborate with IT on equipment returns.
  • Serve as the first point of contact for incoming People Operations requests related to non-exempt and temporary staff, ensuring timely execution in partnership with the Associate Director and according to established service level agreements (SLAs) in our People Operations portal (Jira).
  • Maintain staff personnel records and collect all required forms and documentation.
  • Maintain and update people systems (TriNet, personnel records) to ensure accuracy and compliance.
  • Maintain Braven's organizational chart.
  • Conduct data audits, changes, and reporting for our people systems (TriNet) and external Google Sheets, including our quarterly TriNet audit and our monthly pay change audit for our Head of People.
  • Support process documentation and incremental efficiency improvements, with guidance from the Director.

Payroll & Timekeeping 35%

  • Prepare and execute the full-cycle biweekly payroll preparation process and serve as the primary escalation point for payroll concerns.
  • Coordinate payroll reminders and communications for hourly teammates and their managers.
  • Maintain payroll notes; document pay adjustments and leave of absence calculations.
  • Upload all submitted timesheets to the payroll grid.
  • Ensure a timely process of payroll activities in accordance with compliance requirements, including hourly employee management.
  • Collaborate with external professional employer organization (PEO) team members (TriNet) and Finance, including payroll contacts, and ensure accuracy in processes and data input for employee population.
  • Manage timekeeping initiatives and requirements, including reporting on paid time off (PTO), sick time, and in-office attendance for all staff.
  • Increase efficiencies throughout payroll preparation : communications to staff and managers, TriNet submission processes, payroll meetings, and payroll changes documentation with support from the Director and Associate Director, People Operations.
  • Develop and maintain resources for Braven staff about timekeeping, the payroll process, scheduling, systems, and training.
  • Coordinate and track payments for employees while on various leaves of absence in partnership with our TriNet leave of absence team and Sparrow.
  • General Support and Other Duties 25%

  • Communicate and socialize company-wide People Operations updates and content to staff.
  • Collaborate with the Associate Director and Senior Coordinator, People Operations, to effectively complete team goals (OKRs).
  • Identify and mitigate risk in people operations processes, and independently escalate critical compliance issues as needed.
  • Other duties as assigned.
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