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Client Support Specialist - Full-Time

Client Support Specialist - Full-Time

Open Arms Care CorporationNashville, TN, United States
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Shifts : 7 : 30-3 : 30, 3 : 30-11 : 30, 11 : 30-7 : 30 some weekend work required for full-time

BENEFITS OF JOINING TEAM OAC :

  • Personal satisfaction from serving others
  • Competitive pay
  • Paid Training
  • Great Benefits : Medical, Pharmacy,  Vision, Dental, Disability,  Employee Assistance Program  and Life insurance
  • Paid Time Off
  • Paid Holidays
  • Multiple Shift Options
  • Bonus Programs
  • Tuition Reimbursement
  • Employee Recognition Programs
  • Professional Growth Opportunities
  • Career Path to Leadership for DSPs
  • Career Path to RN for LPNs
  • 403(b) Retirement Savings plan

SUMMARY

To promote an environment of teamwork that encourages client teaching, mentoring, and coaching. That involves active treatment, and skill development and promotes growth. Create a home that yields a clean, organized, welcoming environment. In addition to collaborating with fellow coworkers and leadership using a positive team approach.

ESSENTIAL FUNCTIONS

Represent OAC in a positive and professional manner in community meetings, events and social functions.

Provides day-to-day organization and implementation of activities that promote an organized and positive environment. Ensure as the primary professional working with individuals, an environment that is person-centered, organized, non-reactive, and promotes independence.

Is able to independently make decisions in regard to best practices, quality assurance, risk management and problem-solving. This includes timely response to and documentation and reporting of serious injuries.

Demonstrates the ability to coach, teach, and mentor individuals in all aspects of home management and personal independence. This includes actively teaching and promoting individual rights and self-advocacy.

Engages clients in ongoing, meaningful active treatment and the individual support plans (ISPs) for the clients served in the ID / DD program; implements programs and the delivery of services according to the ISP and the requirements of CMS regulations.

Advocates for each clients specific needs and personal welfare in the home and community, and ensures follow-up when concerns are identified.

Assists with coordinating, scheduling and / or transporting clients to appointments and / or recreational activities on a regular basis; ensures all required documents, files and reports are prepared, reviewed, approved and processed in a timely manner.

Provides accurate documentation of clients participation and progress in all training objectives / programs to teach independent living skills; ensures day-to-day assigned tasks are completed.

Communicates and actively participates with the inter-disciplinary process to include but not limited to individual support plans (ISPs), behavior management, incident reports, etc.

Interacts with clients family members / conservator, & maintains positive relationships internally and externally.

Must attend all required trainings / meetings and remain current on all certifications.

To provide support and services to all clients across the local operation when necessary.

Transport clients to medical appointments, Enrichment Center, and client outings as assigned.

Responsible for maintaining work schedules. Dependability is required. Monitors and manages own time off and documents time worked accurately.

Carries out responsibilities and duties in a manner that is professional, timely, effective, and efficient, including other job duties as assigned.

Additional committees as assigned, or volunteer.

QUALIFICATIONS

Education & Experience :

  • High school graduate and / or GED preferred.
  • Must have valid drivers license

  • Ability to lift repetitively a minimum of 50 pounds; tasks may include lifting, repositioning, turning, bending, squatting, etc.
  • Good oral, written and interpersonal skills to effectively interact with others
  • This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

    Open Arms Care Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

    Compensation details : 16.5-18 Hourly Wage

    PIaca6f475656a-31181-37658466

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    Client Support Specialist • Nashville, TN, United States

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