Supply Chain Analyst (Englewood Cliffs)

Work Location : Englewood Cliffs, NJ, USA

Supply Chain & Demand Fulfillment (DA)

Top skills :

1) MS Excel - strong expertise level

2) SCM experience (Demand Planning / Order Allocation / Order Management / Order Fulfillment (non warehouse related) / E-commerce)

3) Analytical / Critical Thinking strong capability

Work Authorization : We are unable to support visas for this role. Applicants must be US citizens or GC holders in order to be considered.

Schedule : On site M- R; WFH : F (subject to change)

KEY RESPONSIBILITES / REQUIREMENTS :

Candidate will be expected to execute the operational duties to support DA business related to Direct to Consumer / E-Commerce Operations including order fulfillment, in stock management, reporting, and master table maintenance. Additional support for specific retail lines of business. This is a cross-functional role which includes communicating with both internal and external partners. Motivated individual, customer centric, detail oriented, critical thinker.

Duties and Responsibilities :

Order management including but not limited to, DO creation, shipment monitoring, order maintenance, inbound monitoring & prioritization

Inventory feed, stock out recovery, assortment management, in stock reporting

Support internal teams by sending daily supply ETAs and preparing weekly stock balancing requests

Communicate product supply to Sales Team and Order Management

Identify and resolve complex customer order issues in conjunction with Sales and Order Management team

Reporting and Root cause Analysis

Daily interaction regarding product availability, allocation, and transition planning

Proactively identify and challenge activities that will detract from planned objectives

Maintain a high efficiency workflow process

Process innovation and creative thinking

Ability to meet tight deadlines

Collect, document, and manage information pertaining to accounts i.e. order rhythm, service level expectations, process flows, ETA information

Partner with logistics planners on outbound logistics issues and account specific service expectations

Necessary Skills / Attributes :

Strong communication, customer service and organizational skills

Strong Math, critical thinking and problem solving abilities, detail oriented

Competency in SAP Systems and Microsoft Office (especially Excel)

Ability to interact with all levels of management, and work in a fast paced, and dynamic environment

Self-motivated but also has the ability to work well in a team, and meet demanding time fences

Strong customer service and decision making skills

Weekend and holiday work required as needed

Education / Background

Preferred Bachelors degree in Supply Chain, Operations, or 1-4 years work experience in relevant field

Solid experience in a forecasting / allocation environment preferred, or strong experience in operations