Spa Sales Associate

At Hand And Stone, Opportunity Knocks.

Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with flexible schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

Job Responsibilities :

• Uphold all sanitation standards and requirements for the spa year-round.
• Meet membership, gift card, and enhancement sales goals.
• Effectively communicate with clients, service providers, other sales associates, and managers regularly.
• Schedule and confirm appointments and balance the daily appointment book.
• Exhibit a strong desire to help others and promote the health benefits of regular visits to the spa.
• Properly greet clients before and after checking in and out for their appointments.
• Learn and stay up to date with special offers, products, services, and procedures as they pertain to Hand and Stone.
• Follow Hand and Stone scripts for membership and gift card sales.
• Make appropriate recommendations on service enhancements.
• Familiarize and perform Hand and Stone signature services.
• Maintain detailed treatment records for all clients.
• Actively connect with customers and the community to increase sales.
• Assist management and service providers with tasks as needed to provide an excellent customer experience and well-maintained business.
• Listen, adapt to, and share client feedback.
• Maintain a professional, clean work environment and appearance.
• Contribute to the betterment of yourself as a professional, the spa family, and the community as a whole.
• Participate in daily, weekly, monthly, and annual spa challenges to earn incentives, bonuses, and perks.
• Manage all front desk operations and serve as liaison to service providers and managers when necessary; including customer conflict resolution.

Job Qualifications :

Job Environment :

Job Incentives :

Pay :

Compensation : $15.00 - $18.00 per hour