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NOSC Technician

NOSC Technician

JCS Solutions LLCFort Belvoir, VA, US
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Grow, innovate, and generate progress :

  • Harness your expertise to solve challenges and celebrate success!

Job Summary :

  • JCS Solutions has a need for a NOSC Technician to support large-scale migration and operations on a large, high-profile DOD contract.
  • The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations.
  • This position offers an excellent opportunity to be part of a high-performing team responsible for supporting a high-velocity collaborative environment, along with tremendous growth potential.
  • If you are interested in a challenge and a great working environment, apply today!  What’s in it for you :

  • Join a premier technology firm specializing in innovative solutions.  Be part of a collaborative, inclusive, and innovative work culture.  Enjoy tremendous growth potential in a high-performing team environment.  A robust benefits package : Health, dental, and vision insurance  Life insurance  Short-and-long term disability  Paid time off (PTO)  401k retirement plan with employer match Annual Professional Development Reimbursement Program  And more!
  • What you will do :

  • The ideal candidate will be detail-oriented and proactive Network Operations Center (NOC) Technician to support mission-critical federal IT infrastructure.
  • You will monitor, analyze, troubleshoot, and escalate incidents within federal networks and systems to ensure optimal performance and continuous availability.
  • This role is part of a 24 / 7 / 365 operations environment and may require shift work, including nights, weekends, and holidays.
  • Primary focus will be on handling internal projects for operations, supporting driving time-sensitive initiatives, supporting ITIL service area activities (problem management, incident management, service request fulfillment, etc.) and specific tasks to a successful conclusion, operations management, configuration / change management, service level agreements (SLA).  SHIIFT WORK will be one of the following.  Decision is at the manager’s discretion.
  • Days \ Beginning of the Week :

  • Sun, Mon, Tue, and every other Wed from 0600-1800 ET at Ft Belvoir.
  • Nights\ End of the Week :

  • Thu, Fri, Sat, and every other Wed from 1800-0600 ET at Ft Belvoir.   Monitor and assess federal network infrastructure, systems, and applications using enterprise monitoring tools.
  • Identify, assess, and respond to real-time network and system issues, ensuring timely resolution or proper escalation.
  • Perform Tier 1 and Tier 2 troubleshooting for hardware, software, and connectivity issues.
  • Escalate to senior engineering staff if issue is not resolved.  Document and execute incidents, changes, and resolutions accurately in ticketing systems (e.g., ServiceNow, Remedy).
  • Collaborate with federal and contractor teams including network engineers, cybersecurity analysts, and system administrators.
  • Execute standard operating procedures and provide input to enhance operational documentation.
  • Support compliance with federal IT security policies and incident response protocols.
  • Participate in scheduled maintenance windows and emergency outages as needed.
  • Maintain situational awareness of the health of IT infrastructure and provide regular status reports.
  • What you will bring :

  • BS degree and 4+ years of prior relevant experience in a network operations, help desk, or IT support role or master’s degree with 2+ years of prior relevant experience.  Specific experience, education and training may be considered in lieu of degree.
  • Oral and written communication for change procedures, and management updates to all levels of government and contractor leadership.
  • Familiarity with monitoring tools (e.g., SolarWinds, Nagios, Splunk, or similar).
  • Experience with Remedy Ticket system.
  • Proficient in Active Directory and managing user accounts and security groups for the agency.
  • Understanding of TCP / IP, DNS, DHCP, VPNs, firewalls, and network protocols.
  • Strong problem-solving and communication skills.
  • Ability to work in a high-availability, fast-paced environment with attention to detail.
  • Must possess an active Security+ or equivalent prior to start.
  • Must be a U.S. citizenship and hold an active DoD TS / SCI at time of consideration.
  • How you will wow us :

  • Technology : Prior experience with OSI Layers, Security, Storage, VMWare, System / Network Admin Tools : Microsoft Office Suite, Visio, Remedy / ServiceNow, Wiki’s, MS Project Certifications : Cloud, Cisco CCNA, Microsoft JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors.
  • JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government.
  • At JCS, we elevate our customers’ mission through the application of technology and professional services.
  • Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities.  JCS has been certified as a Great Place to Work four years in a row and was awarded Washington Post’s Top Places to Work for 2024 and 2025.   Our employees embody our core values, and we are looking for others who do too!
  • Customer Experience :

  • Strive for excellence and delight our clients Innovation : Embrace creative thinking to enable continual growth and powerful solutions Accountability : Take ownership of and pride in our actions and service delivery Inspire : Be inspired to be your best self and have fun in the process Integrity : Do the right thing, the right way, every time!
  • Stewardship :

  • The careful and responsible management of something entrusted to our care.
  • Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.   Powered by JazzHR
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    Technician • Fort Belvoir, VA, US

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