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Workforce Development & Training Coordinator
Workforce Development & Training CoordinatorRamey-Estep / Re-group • Rush, KY, US
Workforce Development & Training Coordinator

Workforce Development & Training Coordinator

Ramey-Estep / Re-group • Rush, KY, US
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Job Description

Job Description

Function : The Workforce Development and Training Coordinator is responsible for designing, implementing, and evaluating training programs that enhance employee skills, support career development, and align with organizational objectives. This role collaborates with department leaders to assess workforce needs, develop learning strategies, and ensure training initiatives support individual growth and company performance. The coordinator also manages compliance training, tracks learning outcomes, and promotes a culture of continuous improvement and professional development.Organizational duties & responsibilities :

  • The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep / Re-group (RE) clients.
  • Supports the mission, vision, and values of RE.  Facilitates and adheres to the agency’s code of ethics, policies, and procedures.
  • Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.
  • Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties :   individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.
  • Exhibits effective communication skills, including proper use of agency communication systems.
  • Participates in appropriate professional development programs to attain and maintain competency.
  • Effectively manages financial and physical resources to achieve the mission of RE.
  • Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.

Essential Duties and Responsibilities :

  • Assess training needs across all programs, including mental health, substance use, crisis response, and care coordination.
  • Develop and deliver training programs that support clinical competencies, integrated care models, and person-centered approaches.
  • Coordinate onboarding and orientation processes tailored to each program’s roles and compliance standards.
  • Ensure orientation includes program overviews, compliance requirements, and organizational values.
  • Conduct regular assessments to identify workforce skill gaps and training priorities.
  • Collaborate with program and department leaders to align training with strategic goals and service delivery needs.
  • Ensure staff meet continuing education and certification requirements, including those related to Medicaid, SAMHSA, state licensing boards, state regulations, and accrediting bodies.
  • Maintain accurate training records and monitor compliance with federal and state regulations.
  • Manage learning management systems (LMS) and virtual training platforms, maintaining compliant training plans and adjusting training plans when requirements change.
  • Prepare reports on training outcomes, participation, and effectiveness for leadership and funders.
  • Partner with academic institutions, workforce development boards, and professional associations to expand training opportunities.
  • Support initiatives related to staff wellness, retention, and leadership development within the behavioral health workforce.
  • Support initiatives that promote career growth, leadership development, and employee engagement.
  • Assist in succession planning and internal mobility strategies.
  • Reviews annual training records for compliance and addresses deficiencies with corrective action in collaboration with the CHRO.
  • Track and support continuing education and licensure renewal for clinical staff.
  • Participate in quality improvement initiatives related to workforce performance and service delivery.
  • Use data to inform training strategies and enhance program effectiveness.
  • Receives, handles, and files confidential and private information about employees.  Upholds a high level of confidentiality.
  • Respond to employees’ questions about HR functions and provide them with the correct resources.
  • Maintains high visibility and an approachable image to ensure positive employee relations.
  • Performs other duties as assigned.
  • Working conditions / environment :

  • Shift is generally a day shift, Monday - Friday.  The Workforce Development & Training Coordinator may work from all facility locations based on the needs of the staff.
  • Holidays, weekends, and extra hours may occasionally be required.
  • Office setting with extensive computer usage.
  • Fast-paced environment with the need for quick decisions to deal with any crisis that may arise.
  • Maintains a positive, professional attitude contributing to a supportive work environment.
  • minimum job requirements : Education : Bachelor ’s degree in Human Resources, Education, Behavioral Health, Organizational Development, or a related field from an accredited college / university is required.Experience : Minimum of 3–5 years of experience in workforce development, training coordination, or HR in a healthcare or behavioral health setting is required.

    Experience working with behavioral health professionals and an understanding of clinical workflows is preferred

    Familiarity with behavioral health regulations (e.g., SAMHSA, Medicaid, HIPAA, etc.) is required.Specific Skills andrequirements : Must be at least 21 years of age.

    Must have the ability to maintain a high level of confidentiality.

    Must have excellent organization, communication, and customer service skills.

    Skilled in designing and delivering engaging, effective training programs for diverse audiences.

    Technical requirements include proficiency with Learning Management Systems (LMS), virtual training platforms, Microsoft Word, Excel, PowerPoint, and any other applications the organization or regulatory agencies use.

    Ability to assess organizational and individual training needs using data, feedback, and performance metrics.

    Understanding of compliance requirements in behavioral health, including HIPAA, CMS, and state licensing standards.

    Strong verbal and written communication skills; able to present complex information clearly and professionally.

    Ability to understand and relate to the needs of clients from diverse backgrounds.

    Ability to read, write and converse in English.

    Successful completion of a pre-employment drug screen.

    Successful completion of a background screening.

    Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.Specialized Licenses or training : Successful completion of Excellent Foundations.

    Maintain 20 hours of annual training.

    Certified Professional in Talent Development (CPTD) is preferred

    SHRM Certified Professional (SHRM-CP or SHRM-SCP) is preferred

    HRCI Certified Professional (PHR or SPHR) is preferred

    Certified Training and Development Professional (CTDP) is preferredPhysical Requirements : The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear, reach with hands and arms, and use hands to finger, handle, and feel.  This employee is also regularly required to use a computer keyboard and mouse.  The employee is occasionally required to stoop, kneel, crouch, and climb stairs.  The employee must occasionally lift and / or move up to 10 pounds or more.  Specific vision abilities required by this job include close vision, distance vision, and peripheral vision. Supervisory REquirements : N / A

    This position offers a competitive salary and is eligible for our full-time employee benefit package, which offers a generous 401(k) program with immediate vesting with dollar-for-dollar matching up to 6%, paid leave, health / dental / vision, and other competitive benefits!

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