Patient Care Specialist

The Patient Care Specialist is part of the person-centered integrated care team and provides case management support to patients with no insurance or commercial insurance who receive services in the primary care setting.

This is a full-time, benefit eligible position working Monday-Friday, 40 hours weekly.

ESSENTIAL FUNCTIONS - JOB SPECIFIC :

• Maintains the Referral for Testing / Procedures / Referral List

o Gathers pertinent information from physicians, nurse practitioners, nurses, and medical assistants to complete referrals / pre-certifications / prior authorizations

o Contacts various offices / facilities to obtain necessary information to accurately complete referral requests

o Prepares and processes all referral paperwork, including pre-certification and prior authorization requests

o Works with the patient to schedule the test / procedure and follow up to see the appointment has been completed and request results / documentation from the provider

o Responds to patient inquiries regarding health plan referrals

o Assists patients in enrolling in Patient Assistance Programs for medications prescribed by their Medical Provider

o Maintains inventory of Patient Assistance Program medications per patient, including log in / log out information

o Maintains Patient Assistance Program enrollment and inventory

High School / GED required

WORK EXPERIENCE

LICENSURE / CERTIFICATION

Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve.

About Compass Health Network

At Compass Health Network, we are a nonprofit organization committed to making a meaningful impact on communities across Missouri. We offer a wide range of essential services, including behavioral health, substance use treatment, family medicine, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), we are dedicated to providing high-quality care that addresses the diverse needs of those we serve. Our mission is simple but powerful : Inspire Hope. Promote Wellness.

Why join us?

At Compass Health Network, we're proud of the dedicated team we've built. We believe our people are our greatest strength - passionate, skilled, and committed to making a positive impact in the lives of others. Here, you'll find a workplace that values collaboration, growth, and the opportunity to be part of something bigger.

We offer more than just a job; we provide a platform for personal and professional growth. As a member of our team, you'll enjoy :

We're looking for individuals who are eager to bring their talents and dedication to a team that's focused on making a real impact. If you're ready to contribute to meaningful work and grow alongside a passionate group of professionals, we'd love to hear from you! If you're looking for a place where your work truly matters & where you can grow, we look forward to hearing from you!

Compass Health is an Equal Opportunity / Affirmative Action Employer and an E-Verify participant.