Restaurant Supervisor

Job Description

Job Description

Description :

Company Overview : Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed every day. We are one of the top employers due to our competitive wages, benefits packages, and the opportunity to advance your career and be part of the team. 90% of our team members say, "I Love My Job" and 92% say they are proud to work for Margaritaville and Landshark.

Benefits : Weekly Pay, Staff Member discounts, Tuition Reimbursement, Fun upbeat working environment, Career Growth, 401K Matching, Paid time off, and more!

Job Overview : Responsible for maintaining a high degree of guest and staff member satisfaction while assisting with day-to-day operation of venue by performing the following duties :

Position Description :

• Ensures the highest quality product reaches our guest and meets specifications.
• Conducts daily shift meetings.
• Assists in training new staff members within their department.
• Assists management with motivating, developing, coaching and counseling staff members to ensure the proper level of service is being provided to guests.
• Visits all tables during every guest’s meal to ensure guest satisfaction and consistent customer service.
• Notifies management of low inventory and recommends new inventory.
• Assists with labor controls and assigning duties to Staff Members.
• Responsible for reporting any Staff Member issues to management.
• Responsible for comping and / or discounting guest checks when applicable.
• Ensures a high standard of service efficiency, sanitation and training.
• Assists management with opening and closing responsibilities and assigning duties to Staff Members, and including overseeing dining room set up and conducting a walk-through of venue.
• Ensures that all productivity and quality standards are maintained.
• Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.
• Performs other duties and tasks as assigned or determined by management and moves with a sense of urgency.
• Adheres to responsible alcohol service established by company policy.
• Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.
• Adheres to all company policies and procedures as established in the Staff Member Handbook.

Requirements :

Skills / Experience :

Educational Requirements :

The characteristics described here are representative of these that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements :

Work Environment :

Language Skills :

Mathematical Skills :