Operations Supervisor

MedSpeedColumbus, OH, US

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Operations Supervisor

Join MedSpeed and help deliver health! We're a healthcare logistics company partnering with organizations nationwide to transport vital medical supplies and specimens. At MedSpeed, teamwork, integrity, and growth drive everything we do. If you're passionate, driven, and ready to make a real impact, we want to hear from you. Today, we have a nationwide presence with locations across the U.S., yet we've never lost the entrepreneurial spirit and close-knit culture that defined us from day one.

Our people are at the heart of what we do and how we support our customers. We work as one team, we keep our promises, and we get better every day. These aren't just words; they shape how we support each other, grow together, and deliver real impact.

Our Operations Supervisor role is responsible for the daily operation of a healthcare transportation network, including supervision and coaching of Logistics Service Representatives, management of client relationships, and attainment of location service quality and profit objectives.

How You Will Contribute :

Overall leadership of Logistics Service Representatives, including recruitment, onboarding, training, performance management and development
Manage service quality and efficiency through daily observations, monitoring of exception and performance reports and follow up coaching
Perform Logistics Service Representative route observations to ensure compliance with safety, client and operational procedures and identify improvement opportunities
Ensure accuracy and ongoing system maintenance of route, client and variable stop data
Review daily vehicle pre / post trip inspection checklists, coordinate repairs and maintenance with vendors and maintain maintenance history file
Assist operations team with projects to improve operational efficiency and service quality
All other job-related duties as assigned
Work to promote MedSpeed team culture

Skills for Success :

Bachelor's degree preferred in Business, Operations, Supply Chain Management or related field

1-3 years of progressive business experience preferred

Successful experience applying quality management principles

Strong project management skills

Excellent written and oral communication, strong interpersonal skills

Strong customer relation skills, demonstrated ability to interact with key decision makers

Process-oriented mindset focused on continuous improvement, excellent problem-solving skills

Collaborative work style, able to work well within and across departments

Result & action oriented with a sense of urgency

Rational thinker with the ability to excel in stressful situations

Demonstrated leadership ability

Strong computer skills, Microsoft Office Suite proficiency

Our Commitment to You :

MedSpeed knows that doing meaningful work starts with being part of a company that values your well-being. That's why, in addition to a collaborative and purpose-driven culture, we offer benefits that support your life both at work and beyond it. This includes medical, dental, and vision coverage; flexible spending accounts; paid time off to recharge; and a 401(k) to help you plan for the future.

serp_jobs.job_alerts.create_a_job

Operation Supervisor • Columbus, OH, US