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Field Operations Support Assistant

Field Operations Support Assistant

Pacer GroupMiami, FL, United States
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Title - Field Operations Support Assistant

Shift – Mon to Fri (8 : 30AM to 5 : 00PM). with every other weekend Sat-8 AM to 4 PM and Sun-10 AM to 3 PM.

Location – Miami, FL 33167

Summary :

  • Field Operations Support Assistant support the smooth running of offices by carrying out clerical tasks and projects.

Responsibility :

  • Answer and manage incoming telephone calls, directing clients to the appropriate counselors.
  • Handle cash processing and process payments accurately in the system.
  • Perform data entry tasks with attention to detail.
  • Collaborate effectively with team members and support various departments as needed.
  • Provide excellent customer service and assist clients with inquiries.
  • Adapt quickly to changing tasks, procedures, and priorities.
  • Learn and perform duties across multiple administrative areas through training.
  • Maintain inventory and ensure counselors have necessary materials for client services.
  • Conduct research on customer accounts to ensure all requirements are met for services.
  • Support front desk, counselors, administrative team, and management in daily operations.
  • Respond to new tasks and challenges efficiently, demonstrating flexibility and reliability.
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    Operation Assistant • Miami, FL, United States

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