Print Project Manager (Senior Supply Chain Professional) - Enterprise Print Management (EPM)

Print Project Manager (P3)

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The Print Project Manager (P3) is responsible for overseeing large-scale print production operations to ensure regulatory compliance, service level adherence, and operational efficiency. This role manages all facets of Enterprise outbound mail correspondence, coordinates closely with internal leadership and external vendors, and drives continuous process improvement initiatives within Humana. This position requires strong project management capabilities, data-driven decision-making, and excellent communication skills to work independently and collaboratively across teams.

Key Responsibilities

• Oversee the print production and distribution of Enterprise outbound mail correspondence, ensuring accuracy, timeliness, and compliance
• Collaborate with internal teams and external vendors to achieve production goals, present operational results to management on a monthly basis
• Lead large scale projects, including objective setting, team assignments, and progress monitoring to achieve compliance and operational efficiency
• Develop project timelines, set expectations, and oversee daily activities to ensure project milestones are met
• Serve as the subject matter lead with internal customers on correspondence projects, from planning to execution and follow-up
• Work independently to manage requests, ensuring readiness and thorough understanding with minimal supervision
• Partner with the Print Technology Team (PTS) to maintain, upgrade, and create print databases as required by business needs
• Collect, analyze, and report on key performance indicators (KPIs) to inform strategic and operational decisions; provide recommendations to leadership
• Build and sustain positive relationships with print and fulfillment vendors; monitor performance and resolve any contractual or invoice discrepancies
• Robustly manage and track Service Level Agreements (SLAs) for all production activities through internal software and external vendor platforms
• Coordinate savings initiatives such as migrating correspondence to digital platforms, optimizing postage rates, and reducing print content and costs

Required Qualifications

Preferred Qualifications

Scheduled Weekly Hours : 40

Pay Range : $78,400 - $107,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based on company and / or individual performance.

Description of Benefits : Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.