Job Description
Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Fraud Representative (Customer Service) (CCO101)
Do you have a passion for helping others? Looking for a Fraud Representative position that values integrity and teamwork? If so, you’ll fit right in with Spectrum’s Customer Service team!
Spectrum’s Customer Service team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It’s a communication-focused job that allows you to showcase your real-time problem-solving skills. You’d be joining a positive team with quality expectations that values partnership, long-term career growth, and great work-life balance.
BE PART OF THE CONNECTION
As a Customer Service Fraud Representative , your focus is handling various functions associated with fraud and abuse. You’ll answer calls from both customers and non-customers as well as manual review calls. It’ll be a highly collaborative team environment, colleagues supporting customers as well as each other!
WHAT OUR FRAUD REPRESENTATIVES ENJOY MOST
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Preferred Qualifications
#ZRCO2
CCO101 2025-61241 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Preferred Qualifications
#ZRCO2
Company Description
Charter Communications is known in the United States by our Spectrum brands, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability / vets.
Company Description
Charter Communications is known in the United States by our Spectrum brands, including : Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability / vets.
Fraud Representative • Leawood, KS, US