Solutions Engineer (New York)

Synthflow AI Solutions Engineer

Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources.

Our agents have already delivered measurable impact :

• Over 5 million hours of contact center operations saved
• 35% more calls answered compared to non-AI operators
• 45 million calls handled with a 99.9% uptime

Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.

About the Role

As a Solutions Engineer at Synthflow, your primary focus will be ensuring the technical and operational success of our enterprise customers as they onboard and scale their AI phone agents. This role combines technical expertise, hands-on implementation, customer engagement, and project management. You will bridge the gap between business stakeholders and technical teams, ensuring seamless integration and adoption of our solutions.

Your Responsibilities :

Who You Are :

Preferred Qualifications (Bonus Points) :

What We Offer :

Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.