Case Manager - PA / NJ Licensed

A company is looking for a Case Manager located in Pittsburgh, PA, Philadelphia, PA, or Titusville, NJ.

Key Responsibilities

Act as the primary point of contact for client, provider, and customer inquiries and escalations

Support patients and providers with program enrollment, benefits verification, and referrals to specialty pharmacies

Maintain accurate documentation and communication to support program goals while ensuring patient privacy

Required Qualifications

High school diploma or equivalent

Minimum of 2 years' experience in customer service, call center, or insurance roles preferably within a healthcare or pharmacy setting

Ability to work an assigned 8-hour shift between program operating hours of 8am-8pm EST

Proven ability to manage a case load, prioritize tasks, and build relationships

Ability to proficiently use Microsoft programs