Clinical Assistant Nurse Manager
The Clinical Assistant Nurse Manager (CANM) is responsible for leading the shift operations within the clinical setting to ensure delivery of high-quality care, exceptional customer experience, and optimal patient flow. In conjunction with Nursing Leadership, the CANM provides guidance, fosters collaboration, and is responsible for the ambulatory and / or outpatient clinical operation(s) including patient care assignments, clinical customer experience, clinical efficiencies, and quality outcomes.
Responsibilities
Essential Functions
- Participates in shared leadership structure
- Monitors overall status of patients within area of responsibility.
- Coordinates and / or participates in the delivery of patient care ensuring compliance with providers orders and established policies, procedures, and standards of practice.
- Serves as a resource supporting frontline team members and providers as appropriate.
- Supports clinical collaboration focusing on patient coordination of care.
- Performs direct patient care activities as required to meet operational needs.
- Interfaces with patients and families to enhance customer experience by conducting Nurse Leader rounds and investigating and responding to patient / family and provider complaints.
- Participates in and / or leads safety huddles.
- Embraces, communicates, and promotes change and problem solving.
- Assesses equipment needs to ensure staff have the needed equipment for patient care, and they can appropriately utilize equipment.
- Supports and sustains all leader-driven initiatives.
- Assists with retention strategies for new team members that fosters a "Best Place to Work" environment.
- Maintains a regulatory-ready environment of care.
- Ensures the appropriate allocation / adjustment of staff, assignment of meal breaks, relief of team members as indicated, etc.
- Utilizes effective fiscal management skills and financial resources with decision-making.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
Leadership
Supports strategic imperatives by attending leadership huddles, assisting in new nursing / clinical initiatives, and fostering positive multidisciplinary partnerships through collegial collaboration.Serves as a coach and mentor for the nursing team.Expresses ideas clearly and effectively in verbal and written communication to team members and groups.Fosters diversity, equity, and inclusion.Promote a safe working environment; support and / or coordinate any follow-up related to WPV occurrences.Appropriate Clinical Practice Knowledge
Performance supports the Professional Practice Model.Superior clinical and critical thinking skills for assigned unit / department.Clinical expert and liaison ensuring care is provided congruent with Orlando Health policies and procedures.Performance / Quality Improvement
Participates in the collection of unit / department information via audits to identify opportunities for improvement and trends.Promotes high-quality nursing practice supported by evidence base practice, research, organization, and national standards.Qualifications
Education / Training
Graduate of an approved school of nursingMeets all mandatory, developmental, and performance competency requirements for Orlando Health and unit / departmentCertification
Maintains current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).Maintains current BLS / Healthcare Provider certification.Experience
Minimum 1 year experience required within Ambulatory care or cardiac-related setting