Client Services Manager

A company is looking for a Client Services Manager to ensure a seamless client experience and enhance operational efficiency.

Key Responsibilities

Serve as the primary point of contact for clients, ensuring exceptional service and satisfaction

Manage and resolve client inquiries, complaints, and service requests with professionalism and urgency

Collaborate with internal teams to streamline client experience and enhance operational efficiency

Required Qualifications

Bachelor's degree in business, finance, or a related field preferred

Minimum 3 years of experience in banking or financial services, preferably in a client-facing role

2 years of experience managing teams

Strong technical skills, including proficiency in CRM systems and banking software

Proven ability to manage multiple priorities in a fast-paced environment