Project Manager

Job Description

Job Description

Salary : $50,000 - $70,000

Join a team that offers unlimited potential based on performance. As a Project Manager, you will have the opportunity to develop and foster relationships while simultaneously acting as a resource for individuals who experience restoration emergencies. We promote personal and professional growth and strive to deliver exceptional customer service.

Responsibilities and Duties

• Develops and regulates strategic planning
• Performs emergency on-call manager services per company policy
• Schedules a crew as required to close each potential lead
• Handles new customer inquiries and questions as a priority to provide service
• Makes follow up telephone calls to customers within 48 hours of job completion, plan to obtain a signed certificate of satisfaction if it is not in the file
• Transfers job files for billing within 72 hours of final job cost postings
• Investigates and resolves customers complaints with the support of the president, return all customer phone calls by the end of each business day
• Handles all aspects of fire / water or mold losses, including preparing new job files, paperwork, scheduling and coordinating crews, scheduling subcontracting services as needed, communicating each service phase with the customer
• Completes billing summary within ten days of the completion of a job to send for invoicing
• Assists with marketing and promotional activities as required
• Develops business and personal relationships with insurance industry personnel, including adjusters
• Assists with other duties and responsibilities as requested by the Regional Manager

Qualifications and Skills

Excellent verbal and written communication skills

Excellent organization and time management skills

Effective team player

Requirements :

Drivers License

Willing to travel 25% of the time

Willing to undergo a Background Check

Willing to work a week long on-call rotation

Education :

Bachelors Degree in Business Management with 24 years of project / production management experience

OR

Associates Degree with 36 years of project management experience

Job Type : Full-time

Pay : $50,000.00 - $70,000.00 per year

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Referral program

Vision insurance

Work Location : In person