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Credit Balance Refund Rep
Credit Balance Refund RepCommonSpirit Health • Chattanooga, TN, US
Credit Balance Refund Rep

Credit Balance Refund Rep

CommonSpirit Health • Chattanooga, TN, US
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Base pay range

$15.67 / hr - $22.14 / hr

Job Summary and Responsibilities

Expectations

  • Conducts appropriate reviews using critical thinking skills to understand how to transfer payments
  • Reviews and posts payments and write-off / adjustments from insurance and patients
  • Identifies and researches unusual, complex or escalated issues
  • Documents all activities and findings in accordance with established policies and procedures
  • Maintains current knowledge of internal, industry, and government regulations as applicable to assigned function
  • Establishes and maintains professional and effective relationships with peers and other stakeholders

Minimum Qualifications

  • High School Diploma or GED equivalent
  • Knowledge of general concepts and practices that relate to the healthcare field, debits and credits, clinic operations, regulatory / reporting requirements, operation and application of automated systems, and government / commercial insurance reimbursement terms
  • Excellent customer service, attention to detail, critical thinking, and the ability to maintain confidentiality of medical records, troubleshooting
  • Ability to understand and apply detailed billing requirements and cash posting processes and effectively prioritize

    • Preferred Qualifications

  • One to three years of revenue cycle or related work experience that demonstrates attainment of the requisite job knowledge and abilities
  • Graduation from a post-high school program in medical billing or other business-related field

    • Where You'll Work

    CHI Memorial Mountain Management Services

    CHI Memorial Hospital, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, is once again the only hospital in the Chattanooga area to be named a Best Regional Hospital by U.S. News & World Report. We are proud to be the regional referral center of choice providing health care throughout Southeast Tennessee and North Georgia.

    We care about our employees' well-being and offer benefits that complement work / life balance.

    We offer the following benefits to support you and your family :

  • Free Membership to our Care@Work program supporting any child care, pet care, or adult dependent needs
  • Employee Assistance Program (EAP) for you and your family
  • Health / Dental / Vision Insurance
  • Flexible spending accounts
  • Voluntary Protection : Group Accident, Critical Illness, and Identity Theft
  • Adoption Assistance
  • Paid Time Off (PTO)
  • Tuition Assistance for career growth and development
  • Matching Retirement Programs
  • Wellness Program

    • If you are passionate about the patient experience and ready to join our nationally recognized hospital, connect with us today!

    Pay Range

    $15.67 - $22.14 / hour

    Seniority level

  • Not Applicable

    • Employment type

  • Full-time

    • Job function

  • Accounting / Auditing and Finance

    • Industries

  • Wellness and Fitness Services
  • Hospitals and Health Care
  • Medical Practices

    • J-18808-Ljbffr

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    Balance • Chattanooga, TN, US