Outset is hiring : Founding Designer in San Francisco

Overview

Outset invented a better way to do research : AI-powered user interviews. We created this new category of research technology and now it's growing wildly.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>

$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Outset is funded by some of Silicon Valley’s top investors (Y Combinator, Adverb Ventures, 20sales, Matrix Partners, Jack Altman, Ryan Hoover, among others) and recently raised our series A of 17M led by 8VC.

We are located in the heart of San Francisco’s Financial District. We are a tight-knit team of 15 serving some of the world's largest enterprise customers.

The Role

We’re looking for Outset’s Founding Full-Stack Designer — someone who blends exceptional design craft with sharp product instincts. This is not a pixel-pushing role. It’s a chance to define an entirely new category, shaping how the world understands and builds for humans.

As our founding designer, you will :

Responsibilities

Own the end-to-end design process, from UX flows to polished UI, delivering experiences that delight customers.

Partner directly with Outset’s founders to shape product direction and design strategy from the ground up.

Work incredibly closely with design and research leaders at some of the world’s biggest brands , building products that directly impact how they innovate.

Translate customer needs into elegant, impactful product solutions with speed and precision.

Move fast — balancing high-quality craft with rapid iteration.

Champion the customer perspective in internal decision-making, helping the team prioritize what matters most.

Establish design systems, patterns, and processes to scale as we grow.

What we’re looking for

5+ years of product design experience , ideally at startups or scrappy teams where you wore many hats and often did what might traditionally be considered product work.

Proven mastery in UI / UX design , with a portfolio that demonstrates taste, craft, and execution speed.

Strong product sense — you instinctively know how design decisions shape outcomes and customer impact.

Exceptional communication skills , with the ability to concisely explain tradeoffs and decisions.

An executional spirit — you want to make the design a reality fast, no matter what it takes.

Bonus : Experience with user research, analytics, or AI-driven products.

What we offer

The opportunity to define and own design at a fast-growing, category-creating startup.

Daily collaboration with founders , shaping the core product vision.

Exposure to and collaboration with design and research leaders at top global brands .

Competitive cash and equity compensation.

Actual compensation packages are based on various factors unique to each candidate, including skill set, depth of experience, and certifications. In addition to cash compensation, all full-time employees receive an equity compensation package.

Benefits

Unlimited PTO and company holidays

Commuter benefits

Comprehensive health, vision, and dental insurance

401(k) plan

Free lunch

In-office snacks and meals provided when working late

Equal Opportunity

Outset is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, free from discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

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