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Senior IT Manager

Senior IT Manager

Dakkota Integrated SystemsHolt, MI, US
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Job Description

Job Description

Key Areas of Responsibility (Answerable for the following end results)

  • Develops and establishes policies and objectives consistent with those of the organization to ensure efficient operation of individual departments.
  • Develop and Oversee implementation of Cyber Security and Disaster Recovery policies and procedures.
  • Develop annual business continuity plan ensuring redundant capacity for off catastrophic variables.
  • Manage corporate systems infrastructure operations, in tandem with Corporate Purchasing governance, which includes vendor selection, installation and configuration of new servers / systems, ensuring backup and recovery strategies, and purchasing hardware and software.
  • Consults and coordinates with company officials on matters of policy, interdivisional interaction, and capital improvement issues related to Information Technology.
  • Collaborates with departments and administration to establish goals and priorities for technology solutions to meet company needs.
  • Develops departmental budget, plans, and recommendations for technology development and deployment at the company.
  • Oversee IT aspect of any audits (IATF, ISO, SOC, Customer’s IT Risk / DR Assessments, Emotiv’s 3rd Party IT Security Assessment / PEN Test, etc)
  • Submits IT costs for new business opportunities.
  • Utilizes a servant leadership model while managing colleagues in the department while working to ensure personal development.
  • Create an open environment for opinion and diversity of thought to cultivate the best possible solutions to opportunities presented by the business.
  • Manages departmental operations, equipment, and colleagues through day to day activities.
  • Manages IT equipment warranty plans.
  • Manages the accounts and service contracts for all leased equipment.
  • Manages wireless telecommunications accounts.
  • Manages software licensing contracts and accounts.
  • Maintains backups to disk and cloud.
  • Manages VMWare environment.
  • Manages IT Networking (WAN, LAN, Internet, switches, WAPs, and Firewalls).
  • Evaluates new and innovative technologies to determine how these can benefit the organization.
  • Recommends and participates in the development of company policies and procedures; may serve on company planning and policy-making committees.
  • Maintains a broad knowledge of state-of-the-art technology, equipment, and / or systems.
  • Provides 2nd level support for all I.T. and telecommunications issues with corporate staff. Provides 3rd level support for all I.T. and telecommunications issues with plant staff.
  • Conducts growth analysis and capacity planning and develops capital and operating budget recommendations.
  • Documents all activities as required.
  • Adhere to all company guidelines for Emergency Evacuation to ensure employee safety.
  • Any additional responsibility deemed necessary by management.

Limits of Authority

  • Advise Executive IT Director and top management of those situations that may pose a significant risk to the program, product assurance, facilities, and employee safety or customer satisfaction results.
  • Initiate actions to prevent the occurrence of any nonconformance relating to product, process & systems.
  • Identify and record any problems relating to the product, process, or system.
  • Initiate, recommend, or provide solutions through appropriate channels and verify implementation.
  • Initiate project RFQ’s with supporting documentation to be signed.
  • Recommend hardware, software, tools, or other items to be used to improve support or operation of company computers and telecommunication infrastructure.
  • Monitor and enhance security systems.
  • Perform any necessary actions to ensure validity, security, and integrity of company owned computer systems and data.

    • Basic Education, Experience and Skills Required

  • College Degree in Computer Science, Management Information Systems, or equivalent combination of education and experience.
  • Minimum 5 years “hands–on” IT experience.
  • Minimum 3 years management experience.
  • Experience supporting and using Trans4m and / or Plex ERP.
  • Experience with networking.
  • Experience with Microsoft SQL Server.
  • Experience supporting virtualization platforms, specifically VMware vSphere.
  • Experience supporting Linux operating systems, specifically ESX / ESXi server.
  • Experience supporting SAN and enterprise hardware.
  • Experience with Microsoft Windows Server OS, Active Directory , and Group Policy.
  • Able to maintain confidential information.

    • Internal Training (Minimum Requirements)

  • Dakkota Orientation
  • Safety Training

    • Environmental Mission Statement

  • Evacuation Route
  • Significant Aspects Overview
  • Dakkota Vision and Culture
  • Departmental Training

    • Process 17 – Information Technology

  • Company Training

    • BOS Overview

  • Information Technology
  • Outlook
  • Trans4M Overview
  • Purchase Requisitions
  • Quality Mission Statement
  • Expense Reporting
  • Travel Management System

    • Health, Safety and Physical Demand Requirements

  • Normal amount of sitting and standing, average mobility to move around an office and plant environment, able to conduct normal amount of work on a computer.

    • Risks Associated with Job Function

  • None

    • Travel Requirements

  • Up to 75% travel may be required
  • NOTE : During launch or extraordinary situations may be required to travel more
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    Senior It Manager • Holt, MI, US