Regional DIrector

Job Description

Job Description

Salary : 65000

REGIONAL DIRECTOR

Responsibilities

As Regional Director, you would lead the office, build referrals, bring on new clients, and manage aids and eventually team managers. As the Regional Director, you represent Stay Graceful and develop new referral source relationships with providers, private individuals and healthcare organizations. This position reports to the Vice President.

Some of your responsibilities will include :

• Staff Management :

Create staffing schedules, including on-call coverage, with the assurance that all shifts are regularly covered.

Manage and train on protocol for absences.

Orient new team members and prepare and submit all HR related forms in a timely manner.

Resolve employee issues or concerns in a professional manner.

Manage disciplinary / termination activities with supervisor support.

Provide backup support for any employee who is absent.

Ensure care provider team reviews and understands policies and procedures.

Oversee competency evaluation of care team.

Lead by example and maintain consistent accountability for direct reports by training and coaching staff members to provide exceptional customer service.

Quality Assurance :

Assign care providers for individualized client care plans.

Keep the desk area and office clean and orderly.

Maintain office supplies and / or technical support requirements.

Education and Experience Equivalencies :

Physical Demands / Requirements :