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Village Asst General Manager

Village Asst General Manager

Campus Living VillagesNew Orleans, LA, US
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Job Description

Job Description

General

  • Coordinates and evaluates the daily operations and facilities activities of the entire Village.
  • Provides day-to-day direction of the management team and assist them in their own personal development.

Ground Lease and Management Agreement

  • Assists GM with administration of additional obligations identified in the Ground Lease Agreement and Management Agreement.
  • Physical Maintenance of the Facility

  • Ensures that the daily curb appeal of the facility is maintained at the highest level.
  • Facilitates efficient processing and follow up of resident work orders.
  • Maintains key controls and ensures all staff are following appropriately.
  • Recommends and monitors capital improvements programs.
  • Solicits bids for various contracts, select appropriate vendors and monitor performance.
  • Ensures all Leonardo daily, weekly, monthly, quarterly and annual inspections and tasks are completed on time and accurately
  • Relations with Various University Departments

  • Coordinates with University Public Safety, Emergency Management, Facilities Operations, Business Services, University Housing, Student Affairs and other university departments as needed.
  • Financial

  • Assists GM with ensuring compliance with all agreements, leases, and contracts pertaining to the Village.
  • Assists GM with overall leadership and direction of the Village in line with business plan.
  • Assists GM with the preparation of the vision for the Village and translates this vision to a business action plan.
  • Assists GM with the development of the budget for the Village.
  • Understands cash flow forecasting and cash flow management.
  • Asset and Risk management

  • Understands capital project funding for the renovation and repairs detailed in the business plan.
  • Negotiates service work authorizations and monitor compliance with same, including annual compliance audits.
  • Assists GM to establish and maintain a risk and incident log for the Village.
  • Maintains a work order system within the Village for all facility and safety-related matters.
  • Manages refurbishments or major special projects while minimizing impact on the Village residents.
  • Ensures that Facilities staff conducts regular inspections of public areas, reporting any damage, misdemeanors or breaches of residence rules and regulations.
  • Ensures that all incidents are recorded into the work order system register and completed within the prescribed timeframe.
  • Be fully conversant with the fire and emergency evacuation procedures and ensure that all staff and Resident Assistants are trained in this area.
  • Ensures that the Occupational Health and Safety procedures and policies are implemented at all levels throughout the Village.
  • Supervises the day to day implementation and accurate upkeep of the Village :
  • Assists with Asset Management Plan
  • Maintains Risk log and incident logs and associated process
  • Serves as part of on call management along with the GM.
  • Human Resources / Legal

  • Assist GM in managing all Village HR issues, including recruitment, training and performance management, and communicate with Corporate HR as needed.
  • Possess a comprehensive knowledge of all associated legal documentation for the Village, including Management Agreements, Service Work Authorizations, Rental Agreements, etc.
  • Experience

  • 3 years of experience in a leadership role in either university or privatized housing with a demonstrated track record of developing a team and delivering against objectives.
  • Qualifications

  • Bachelor’s degree required. Master preferred in business management or higher education administration / student personnel.
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