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AI Strategy Lead

AI Strategy Lead

SteelcaseGrand Rapids, MI, United States
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General Information

Country : USA

State : Michigan

City : Grand Rapids

Office Location : N / A - - - - -

Date posted : 19-Sep-2025

Business Function : Information Technology

Position Type : Full-Time / Regular

Description

Steelcase is hiring an AI Strategy Lead to play a pivotal role in building the future of Steelcase, empowering our teams, customers, and partners to embrace the possibilities of AI and work smarter, better, and more connected than ever before.

This role can be based remotely or in any of our US-based office locations.

Who You Are :

You have deep knowledge in the contract furniture industry, an intimate understanding of the dealer sales model, and want to help shape how AI transforms how business gets done. You are a critical thinker who is naturally curious, learns quickly, can translate complex ideas and win buy-in, and thrives in fast-paced environments.

Minimum Qualifications :

  • Minimum of 3 years of experience in the commercial furniture industry, or 2 years combined with additional experience in change management or related fields.
  • Proven understanding of dealer sales processes and field sales operations within the commercial furniture sector.
  • Familiarity with AI tools such as Microsoft Copilot, ChatGPT, or similar platforms.
  • Willingness to travel up to 30% to engage with internal teams, customers, and industry partners.
  • What to Note : While you'll work alongside technical teams, your focus will be on strategy, enablement, and driving implementation and adoption-not coding or building models.

What You Will Be Doing :

  • Lead AI Strategy Execution : Drive the implementation of Steelcase's AI vision, ensuring our AI strategy is translated into meaningful, high-impact initiatives across the organization and for our customers.
  • Champion AI Enablement and Adoption : Work closely with teams across the company to drive AI literacy, enablement, and adoption-helping people at all levels understand, trust, and unlock the power of our AI experiences.
  • Connect and Amplify Diverse Voices : Gather, represent, and amplify the perspectives of designers, dealers, sales teams, and other Steelcase employees, ensuring our AI strategy addresses real user needs and opportunities.
  • Inspire Through Storytelling and Advocacy : Develop and deliver compelling presentations and stories that showcase our AI journey to customers, dealers, influencers, and internal teams-making AI both accessible and inspiring.
  • Collaborate for Impact : Partner with Brand Communications, Global Talent Development, Sales, Dealers, Design, Digital Experience, and AI teams to embed AI into the core of what we do.
  • Act with Curiosity and Urgency : Approach every challenge with a problem-solving mindset, always learning, and driving action in a fast-paced, rapidly changing environment.
  • Who We Are : Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.

    Why People Choose to Work with Us : At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

    Our Approach to Hybrid Work : At Steelcase, we have always believed that the office is our best place to work. Our workplace is designed to foster collaboration and engagement, providing employees with a space to do meaningful work that drives results. Levels of flexibility vary by role and team, and employees and their leader need to align on expectations of flexibility.

    What Matters to Us : More than qualifications, we're looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com.

    Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.

    Steelcase is a MVAA- Gold Level Veteran-Friendly Employer. Steelcase recognizes the amazing experiences and skills that Veteran's possess. We encourage all Veterans and Veteran Spouses to apply.

    Please see our Working at Steelcase Document for more detailed benefits and compensation information.

    If you're interested in Steelcase, but this isn't the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise.

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    Strategy Lead • Grand Rapids, MI, United States

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