Sr. Credit Officer - Business Banking

Overview

Citizens is currently recruiting for a Senior Credit Officer to support its Business Banking line of business. The Senior Credit Officer will be responsible for evaluating, analyzing, and approving credit proposals relating to both C&I and Investment Commercial Real Estate for companies with revenues up to $50MM and transaction sizes up to $15MM. This role requires a deep understanding of credit risk principals, financial analysis and asset valuation. The successful candidate will work closely with sales, portfolio management, and legal teams to ensure credit quality and regulatory compliance, while supporting business objectives.

Responsibilities

• Serve as the primary credit approver for transactions across multiple industries.
• Evaluate and act on credit opportunities including new originations, renewals, and modifications by approving, declining, or escalating recommendations to the appropriate higher authority.
• Provide independent credit risk assessment and decision-making in alignment with the bank’s risk appetite and regulatory expectations.
• Partner with front-line business units to structure transactions that balance client needs with prudent risk management. Objectively identify risk and proactively partner with coverage, product and portfolio teams in the areas of customer selection and creation of protective, balanced credit structures with a focus on maintaining portfolio quality and protecting the Bank's balance sheet.
• Oversee portfolio monitoring, including risk rating accuracy, concentration risk, and early identification of problem credits. Communicate with executive risk management and loan workout specialists to effect restructure of problem credits and minimize losses.
• Lead or contribute to credit policy development, underwriting guidelines, and risk-adjusted return frameworks specific to leasing.
• Engage in client facing due diligence and assist business partners with originating and onboarding new credit relationships.
• Ensure all credit delivery activities have been completed in a timely, efficient and prudent manner while facilitating an environment for the efficient delivery to customers of products and services that require credit exposure.
• Provide leadership in conjunction with first line business partners in establishing credit culture, risk appetite, and business strategy.
• Follow defined processes, procedures and credit policies to accomplish all defined objectives.

Qualifications

Education

Bachelor’s degree in finance, economics, accounting, or a related quantitative field required.

Pay Transparency

The salary range for this position is $115k - $170k per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

Benefits & Time Off

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity / paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, see the benefits page. The salary / benefits information is provided for transparency in job postings and may be updated.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

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